HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityTheme 2: Safe and Effective ServicesThe LHA was not compliant with the standard in the following respects:The LHA had not notified all serious incidents to the National Office and National IncidentManagement Team in a timely manner.31. Action required:The LHA should ensure that all serious incidents are notified to the National Office andNational Incident and Management Team in line with national policy.Related reference:Standard 2:11Serious incidents are notified and reviewed in a timely manner and all recommendationsand actions are implemented to ensure that outcomes effectively inform practice at alllevels.Please state the actions you have taken or are planning totake with timescales:HSE response:Action 31Timescale & Postholderresponsible:The National Protocol for notification of serious incidents will befollowed robustly. Learning from case reviews will be shared andused during supervision and discussed at Team Meetings. This willinform the development of the Child Protection and Child WelfareServices.Area Manager, PSW,Social Work TeamLeaders by end May2013Theme 2: Safe and Effective ServicesThe LHA was not compliant with the standard in the following respect:The LHA did not have a formal process in place to identify and respond to reported cases oforganisational and institutional abuse.32. Action required:The LHA should introduce a formal process to identify and respond to reported cases of83