HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

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Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality Authoritymanagement of cases.Closed cases that have been archived will move to improved storageas soon as space is available.Theme 6: Use of InformationThe LHA was not compliant with the standard in the following respects:The LHA did not have robust record keeping and file management systems in place tosupport the management of child protection and welfare information.The LHA did not have a chronology of significant events representing the HSE’s child andfamily service involvement with a child/family.The LHA did not undertake regular audits to evaluate the record-keeping and filemanagementsystem and practices.55. Action required:The LHA should ensure that they have robust record keeping and file management systemsin place to support the management of child protection and welfare information.56. Action required:The LHA should ensure that a chronology of significant events is maintained representingthe HSE’s child and family service involvement with a child/family, milestones reached andany known significant events, positive or negative that would impact on the safety, care andwell-being of the child.57. Action required:The LHA should undertake regular audits to evaluate the record-keeping and filemanagementsystem and practices.Related reference:Standard 6.3The service has a robust and secure record-keeping and file-management system tomanage child protection and welfare concerns.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:98
Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityHSE response:Action 55The LHA will establish a system to carry out regular files audits anddiscuss the outcome at Team Meetings and in supervision to ensurecompliance and consistency.PSWby end Aug 2013PSW to report compliance to the Area Manager by end Aug 2013Action 56A chronology of significant events will form part of case files and beupdated as significant events that impact on the child and/or theirfamilies are recorded. This will form part of the regular file auditsystemPSW and TeamLeaders by end ofAug 2013Action 57File audits will be carried out on a quarterly basis at a regional areaand team level. They will be discussed in supervision.Area Manager, PSW99
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HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

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