HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityStaff will receive data analyses during Team Meetings where themeaning and implications will be discussed.The Area Manager will make sure that policies and procedures areunderstood by staff and ensure compliance with governancemechanisms.Commencing May2013Area Manager by endAug 2013Theme 6: Use of InformationThe LHA was not compliant with the standard in the following respects:The LHA did not consistently complete templates used to record and manage childprotection and welfare concerns.54. Action required:The LHA should ensure that all templates used to record and manage child protection andwelfare concerns are completed in full.Related reference:Standard 6:2The service has a robust and secure information system to record and manage childprotection and welfare concerns.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:HSE response:Action 54A number of sessions with the Change Manager of RAISE will beundertaken to address the current challenges in relation to RAISEand to ensure that all staff are fully aware of the challenges wheninformation is not completed comprehensively.The LHA will on completion of data cleansing on RAISE, make surethat all staff who input information understand the importance ofthe information for the development and management of services.The Area Manager, the PSW and Staff will receive feedback onimplementation and analyses of the information, as will beencouraged to make connection between their work and thePSW , SWTLOngoingArea Manager, PSW,Change Manager,Team Leaders andSocial Workers endAug 201397