HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityThe LHA will implement a system to review the effectiveness ofservices in the context of the Standards and will ensure thatservices delivered are safe and children are safeguarded as a result.Area ManagerBy end Sept 2013Trends identified from feedback will be made available to managersand staff and will be used to identify service improvement priorities.Area Manager to review implementation of recommendations andcompliance with Standards in the context of Children First throughthe results of the file audit, case discussion, team meeting minutesand service user feedback.Theme 3: Leadership, Governance and ManagementThe LHA was not compliant with the standard in the following respect:The LHA did not monitor the external providers on a consistent basis to be assured that thecommissioned services were providing services to children and families that were compliantwith legislation, regulations, Standards and national policy.40. Action required:The LHA should establish and implement an effective system to monitor external providers’compliance with legislation, regulations, Standards and national policy.Related reference:Standard 3:4Child protection and welfare services provided on behalf of statutory service providers aremonitored for compliance with legislation, regulations, national child protection and welfarepolicy and standards.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:HSE response:Action 40This LHA will continue to operate under National HSE Proceduresregarding the funding of Section 39 Agencies in accordance with theNational Financial Regulations. The agencies that are commissionedArea Manager,by October 201389