HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

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Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality Authorityon behalf of the LHA will be monitored for compliance with dueregard to relevant legislation, regulations, and national protectionand welfare standards. As part of this process it will monitor andreview comments and complaints.Theme 4: Use of ResourcesThe LHA was not compliant with the standard in the following respect:The LHA had not undertaken a needs analysis to effectively plan, deploy and manageresources to protect children and promote their welfare.41. Action required:The LHA should undertake a needs analysis periodically to effectively plan, deploy andmanage all resources to protect children and promote their welfare.Related reference:Standard 4:1Resources are effectively planned, deployed and managed to protect children and promotetheir welfare.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:HSE response:Action 41The LHA will undertake a “needs analyses”, will map services acrossthe area and use the intelligence available to develop a consistentapproach to “allocate resources” in response to need. This work willinform the implementation of the National Service DeliveryFramework when complete.Area Manager, PSWby end Aug 2013The Area Manager will deploy resources based on the needsanalyses ensuring a consistent approach to management of serviceacross both areas.Theme 5: WorkforceThe LHA was not compliant with the standard in the following respects:90
Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityThe LHA had significant deficits in their vetting procedures for staff.The LHAs staff personnel files were not well organised and were in a poor physical state.The LHA did not have a standardised, consistent, formal induction programme for staff.42. Action required:The LHA should ensure that the requisite Garda vetting is in place for all staff.43. Action required:The LHA should carry out a review all personnel files and address any deficits includingreorganisation of files to allow effective management and ease of access.44. Action required:The LHA should develop and implement a formal induction process for new staff.Related reference:Standard 5:1Safe recruitment practices are in place to recruit staff with the required competencies toprotect children and promote their welfare.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:HSE response:Action 42The LHA will work with the National Recruitment Service to ensureall Garda Vetting is up to date and those in service prior to the HSEcentralised recruitment system are processed as a matter ofurgency and update files accordingly.Area Manager, PSW,National RecruitmentService by end July2013Action 43The Area Manager will initiate a review of all personnel files withlocal HR and ensure compliance is achieved through addressing anydeficits.Area Manager localHR, by end Sept2013Action 4491
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HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

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