HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality Authoritymanagement of cases.Closed cases that have been archived will move to improved storageas soon as space is available.Theme 6: Use of InformationThe LHA was not compliant with the standard in the following respects:The LHA did not have robust record keeping and file management systems in place tosupport the management of child protection and welfare information.The LHA did not have a chronology of significant events representing the HSE’s child andfamily service involvement with a child/family.The LHA did not undertake regular audits to evaluate the record-keeping and filemanagementsystem and practices.55. Action required:The LHA should ensure that they have robust record keeping and file management systemsin place to support the management of child protection and welfare information.56. Action required:The LHA should ensure that a chronology of significant events is maintained representingthe HSE’s child and family service involvement with a child/family, milestones reached andany known significant events, positive or negative that would impact on the safety, care andwell-being of the child.57. Action required:The LHA should undertake regular audits to evaluate the record-keeping and filemanagementsystem and practices.Related reference:Standard 6.3The service has a robust and secure record-keeping and file-management system tomanage child protection and welfare concerns.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:98