HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

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Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality AuthorityThe LHA will take part in the National Review of StandardisedBusiness Processes and take robust and consistent action to makesure they are implemented effectively.National LeadLocal implementationPhase 1 CompletedPhase 2 – April 2013In ensuring compliance with Children First National Guidance for theProtection and Welfare of Children 2011, facilitated learning hascommenced and will continue with frontline Social Workers on initialassessments, CPC, interagency and child welfare and family supportplans.All new staff will receive a copy of Children First and theirunderstanding of the guidance and the implications for their rolesand responsibilities will be monitored during supervision so thatfuture sign off will be based on comprehension and implementationduring daily practice.June 2013 PSWTeam Leaders andSupervisors end May2013All Children on the CPNS will be monitored and reviewed insupervision and the CPNS monitored for effective delivery of timelyand robust information to inform case work with children and theirfamilies and Case Conferences and Reviews.Team Leaders andSupervisors end May2013Theme 2: Safe and Effective ServicesThe LHA was not compliant with the standard in the following respects:The LHA did not complete screening of all concerns in line with Children First (2011) andthere were shortcomings in the effectiveness of the duty system.The LHA’s decision making process for screening was not guided by a clear understandingof thresholds of harm.The LHA did not provide those who made referrals with appropriate feedback, in line withChildren First (2011).7. Action required:The LHA should ensure that all concerns in relation to children are screened and preliminaryenquiries undertaken so that children are directed to the appropriate service.66
Inspection of the HSE Child Protection and Welfare Service in Carlow/Kilkenny Local Health Area in theHSE South RegionHealth Information and Quality Authority8. Action required:The LHA should ensure that there are clearly defined thresholds of harm to support childrenbeing directed to the appropriate service.9. Action required:The LHA should ensure that all persons who make a referral are provided with appropriatefeedback, in line with Children First (2011).Related reference:Standard 2:2All concerns in relation to children are screened and directed to the appropriate service.Please state the actions you have taken or are planning totake with timescales:Timescale & Postholderresponsible:HSE response:Action 7A single dedicated Duty Team will be established that reflects theLHA CP Services responsibilities to local children and families underChildren First, providing an informed and professional service thatdemonstrably improves consistency and transparency of services.This service will be established in April; 2013 reviewed on aquarterly basis [June 2013] to ensure a robust and timely responseto all referrals.Area Manager, PSW,Team Managers andstaff by end June2013The LHA CP Services will work proactively with referring agencies toensure a shared understanding of the roles and responsibilities ofeach agency and to improve communication. The practice ofkeeping referring agencies informed of progress will improve so thatthe roles of The LHA CP Services for monitoring the risk to childrenis clarified and work with other agencies to support that is alsoclear, on a case by case basis.The LHA CP Services will take robust and effective action to makesure that work with children and their families in relation to all CPcases has the impact of demonstrably reducing risk.The national standardised framework for assessing risk andprioritisation currently being implemented will be reviewed foreffectiveness and the relationship with Measuring the Pressuresestablished as daily practice and reported to the PSW and Area67
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HSE Child Protection and Welfare Service in Carlow/Kilkenny - hiqa.ie

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