Download - Arizona Western College

Here’s a short list of the many, various support offeringsavailable via the HelpDesk:• Assistance with computers, monitors, printers, andother peripherals• Internet, E-mail, WebAdvisor, Datatel, and log-inaccount creation and support• The purchase and asset management of all technologyequipment and software• Network support and telecommunications (phone system,PDA’s, etc.)• Datatel programming, report generation and systemsanalysis• Check printing runs for Business Services• Software installation, use, and licensing• Needs-analyses, research, and recommendations forthe procurement of technology-related equipment andsupplies• Event support (graduation, guest speakers, board meetings,etc.)• Classroom and lab setup and support, including instructionon the use of A/V equipment• Technology equipment checkout to staff and faculty(note: we do not check equipment out to students)• AWC web page creation, modification, and user support• VHS, CD, and DVD duplication (subject to appropriatecopyright clearances, of course)Business ServicesBusiness OfficeLocated in the College Community Center (3C), theAWC Business Office is open Monday through Thursday,7:00 a.m. to 5:00 p.m., to handle student accounts andother business matters.BookstoreA subsidiary of Barnes and Noble, the AWC Bookstoreis located in the College Community Center (3C). Thehours of operation are 7:30 a.m. to 7:00 p.m., Mondaythrough Thursday, and 10:00 a.m. to 2:00 p.m. on Friday.Phone: (928) 344-7583Business Services DirectoryVice President’s Office ................(928) 344-7518Dean of Business Services .............(928) 344-7521Bookstore (Barnes and Noble). ..........(928) 344-7583Business Office:Business Office. ..................(928) 344-7700Cashier .........................(928) 344-7528Financial Aid Accounting ............(928) 344-7532Facilities Management. ................(928) 314-9472Human Resources ...................(928) 344-7504Mail Room .........................(928) 344-7511Print Services. ......................(928) 314-9580Purchasing. ........................(928) 314-9518• Much, much more...The Help Desk should be the FIRST place you call if youneed any sort of technical assistance or if you have a technology-relatedservice request. The Help Desk’s hours ofoperation are 7:00 a.m. - 10:00 p.m., Monday – Thursdayand Fridays from 8:00 a.m. - 5:00 p.m. You may contactthe Help Desk with your requests by calling 928.317.5892or by e-mailing helpdesk@azwestern.edu. Please visit ourwebsite at: www.azwestern.edu. Click on Main Campusunder AWC Locations, select Information Technologyunder Section Links, and then select Technology andNetwork Services under Section Links.48