Investor Relations

INDEX 185disclosure, 2, 9, 11, 44, 47, 62, 65disclosure policy, 12, 33, 150disclosure requirements, 16regulation fair disclosure, 58disposal, 63, 179dissemination, 12, 30, 34, 63, 75, 123, 148, 151distinction, 36, 61, 65, 71distribution, 10, 48, 63, 64, 67, 69, 85, 131, 162,see also annual report; costsdistribution list, 14, 51, 177diversification, 4, 85dividend, 45, 67, 73, 85, 98, 105, 126, 154, 182divisional, 11, 13, 38, 75, 146documentation, 20, 68, 69, 102, 104, 108, 114,127, 131, 140, 142, 143, 144, see also costsdomestic, 1, 6, 28, 44, 47, 60, 64, 71, 82, 129dry run, 10, 12earnings, 3, 5, 9, 10, 15, 42, 60, 64–8, 72–4, 81,84, 90, 93, 98–100, 119, 120–8, 130, 139,145, 152, 159, 161, 173, 178earnings announcement, 8, 16, 93, 125earnings call, 98, 120, 146earnings consensus, 17, 39, 53, 135earnings estimates, forecasts, 16, 36, 53, 90,100, 110, 126, 135, 161, 164earnings growth, 12, 87earnings per share, 3, 53, 112, 113earnings presentation, 46, 81, 122, 143, 173earnings release, 9, 10, 42, 43, 52, 54, 71, 92,98, 112, 115, 119, 145, 146, 171earnings surprise, 113see also consensuseducation, 42, 102, 104electronic voting, 45e-mail, 91, 92, 120, 130, 139, 145, 164, 176, 177,see also alertembargo, 64employee, 4, 6–10, 35, 44, 71, 74, 77, 79, 103,128, 150employee share ownership, 28, 32, 118Employee shareholders, 5, 30, 34, 35, 117see also communications; shareholder; share,share ownershipEnglish, 14, 34, 41, 68, 91, 148, 177environment, 3, 5, 7, 33, 72, 108, 110, 117, 120,150, 160business, operating environment, 102competitive environment, 43, 73, 103, 170equity, 3, 11, 38, 39, 161, see also capitalequity story, 12, 14, see also investment caseestimates, 54, 103, 126, see also analyst;consensus; earnings; forecastsethical, 44, see also code of ethicsevent-driven, 87excellence, 2, 23, 116, 166exchange rates, 5, 57, 65executive committee, 31executive team, 24, 147executives, 10, 12, 14, 25, 32, 34, 61, 65, 92,121–6, 131, 135–49, 153, 156, 164, 182exogenous factors, 70, 103expectations, 1, 7, 14, 19, 25, 30, 45, 72, 87, 90,112, 146, 149, 155, 167fact sheet, 140, 152, 182factbook, 150fee, 50, 82, 141, 149feedback, 5, 16, 39, 50, 77, 123, 137, 140, 144,147, 159, 174, 179financial accounting information, 65, 66financial analysis, 29, 144financial analyst, 10–17, 32, 34–7, 42–9, 64, 68,72, 74, 98, 100, 103, 138, see also analyst;buy-side; sell-sidefinancial announcement, 17, 61, see alsoearnings, earnings announcementfinancial calendar, 17, 18, 39, 78, 93–100, 120,125, 182financial communications, 9, 10, 19, 24, 37, 43,56, 72, 90, 113, 128, 130, 141, 154, 166financial data, 44, 71, 125, 131financial information, 2, 8, 28, 30, 35, 38, 45, 53,56–60, 66, 71, 93, 109, 119, 150, see alsonon-financial informationfinancial institution, 16, 38financial intermediaries, 9, 82financial market, 1, 3, 10, 24–9, 33–7, 43, 56, 59,64, 72, 102, 105, 111, 130, 136, 142, 155financial press, 10, 28, 37, 43, 91, see alsomediafinancial results, 1, 104, 110, 165, see alsoearningsfinancial statements, 4, 8, 61, 65, 73, 93, 100,114, 120, 127, 146, 149financial structure, 72, 173financing, 3, 4, 6, 19, 20, 38, 72, 115, 144, 155,163fixed-income, 21, 38follow-up, 134, 140forecasts, 5, 33, 53, 54, 66, 108, see alsoearnings; estimatesforeignforeign country, 4, 6foreign exchange, 87foreign investor, 6, 68, 82, 84, 86, 129, 134,164foreign market, 30, 41, 44, 72, 125, 163foreign press, 37foreign shareholder, 71, 72, 80, 148see also currencyforward-looking statement, 60, 108, 110, 112