Citigroup Inc.

REGIONAL CONSUMER BANKINGRegional Consumer Banking (RCB) consists of Citigroup’s four RCB businesses that provide traditional banking services to retail customers. RCB alsocontains Citigroup’s branded cards business and Citi’s local commercial banking business. RCB is a globally diversified business with over 4,200 branches in 39countries around the world. During 2010, 54% of total RCB revenues were from outside North America. Additionally, the majority of international revenues andloans were from emerging economies in Asia, Latin America, Central and Eastern Europe and the Middle East. At December 31, 2010, RCB had $330 billion ofassets and $309 billion of deposits.In millions of dollars 2010 2009 2008% Change2010 vs. 2009% Change2009 vs. 2008Net interest revenue $23,244 $16,404 $17,275 42% (5)%Non-interest revenue 9,198 8,410 10,146 9 (17)Total revenues, net of interest expense $32,442 $24,814 $27,421 31% (10)%Total operating expenses $16,454 $15,041 $23,618 9% (36)%Net credit losses $11,221 $ 5,410 $ 4,068 NM 33%Credit reserve build (release) (1,543) 1,819 2,091 NM (13)Provisions for unfunded lending commitments (4) — — — —Provision for benefits and claims 151 164 176 (8)% (7)Provisions for credit losses and for benefits and claims $ 9,825 $ 7,393 $ 6,335 33% 17%Income (loss) from continuing operations before taxes $ 6,163 $ 2,380 $ (2,532) NM NMIncome taxes (benefits) 1,396 (98) 235 NM NMIncome (loss) from continuing operations $ 4,767 $ 2,478 $ (2,767) 92% NMNet income (loss) attributable to noncontrolling interests (9) — 11 — (100)Net income (loss) $ 4,776 $ 2,478 $ (2,778) 93% NMAverage assets (in billions of dollars) $ 311 242 268 29% (10)%Return on assets 1.54% 1.02% (1.04)%Total EOP assets $ 330 $ 256 $ 245 29 5Average deposits (in billions of dollars) 295 275 269 7 2Net credit losses as a percentage of average loans 5.07% 3.63% 2.58%Revenue by businessRetail banking $15,834 $14,842 $15,427 7% (4)%Citi-branded cards 16,608 9,972 11,994 67 (17)Total $32,442 $24,814 $27,421 31% (10)%Income (loss) from continuing operations by businessRetail banking $ 3,231 $ 2,593 $ (3,592) 25% NMCiti-branded cards 1,536 (115) 825 NM NMTotal $ 4,767 $ 2,478 $ (2,767) 92% NMNM Not meaningful33