17. ALLOWANCE FOR CREDIT LOSSESIn millions of dollars 2010 2009 2008Allowance for loan losses at beginning of year $ 36,033 $ 29,616 $ 16,117Gross credit losses (34,491) (32,784) (20,760)Gross recoveries 3,632 2,043 1,749Net credit (losses) recoveries (NCLs) $(30,859) $(30,741) $(19,011)NCLs $ 30,859 $ 30,741 $ 19,011Net reserve builds (releases) (6,523) 5,741 11,297Net specific reserve builds (releases) 858 2,278 3,366Total provision for credit losses $ 25,194 $ 38,760 $ 33,674Other, net (1) 10,287 (1,602) (1,164)Allowance for loan losses at end of year $ 40,655 $ 36,033 $ 29,616Allowance for credit losses on unfunded lending commitments at beginning of year (2) $ 1,157 $ 887 $ 1,250Provision for unfunded lending commitments (117) 244 (363)Allowance for credit losses on unfunded lending commitments at end of year (2) $ 1,066 $ 1,157 $ 887Total allowance for loans, leases, and unfunded lending commitments $ 41,721 $ 37,190 $ 30,503(1) 2010 primarily includes an addition of $13.4 billion related to the impact of consolidating entities in connection with Citi’s adoption of SFAS 166/167 (see Note 1 to the Consolidated Financial Statements) andreductions of approximately $2.7 billion related to the sale or transfer to held-for-sale of various U.S. loan portfolios and approximately $290 million related to the transfer of a U.K. first mortgage portfolio to held-forsale.2009 primarily includes reductions to the loan loss reserve of approximately $543 million related to securitizations, approximately $402 million related to the sale or transfers to held-for-sale of U.S. real estatelending loans, and $562 million related to the transfer of the U.K. cards portfolio to held-for-sale. 2008 primarily includes reductions to the loan loss reserve of approximately $800 million related to FX translation,$102 million related to securitizations, $244 million for the sale of the German retail banking operation, and $156 million for the sale of CitiCapital, partially offset by additions of $106 million related to the Cuscatlánand Bank of Overseas Chinese acquisitions.(2) Represents additional credit loss reserves for unfunded lending commitments and letters of credit recorded in Other Liabilities on the Consolidated Balance Sheet.Allowance for Credit Losses and Investment in Loans at December 31, 2010In millions of dollars Corporate Consumer TotalAllowance for loan losses at beginning of yearBeginning balance $ 7,636 $ 28,397 $ 36,033Charge-offs (3,416) (31,075) (34,491)Recoveries 994 2,638 3,632Replenishment of net charge-offs 2,422 28,437 30,859Net reserve builds/(releases) (1,625) (4,898) (6,523)Net specific reserve builds/(releases) (722) 1,580 858Other (79) 10,366 10,287Ending balance $ 5,210 $ 35,445 $ 40,655Allowance for loan lossesDetermined in accordance with ASC 450-20 $ 3,471 $ 27,683 $ 31,154Determined in accordance with ASC 310-10-35 1,689 7,735 9,424Determined in accordance with ASC 310-30 50 27 77Total allowance for loan losses $ 5,210 $ 35,445 $ 40,655Loans, net of unearned incomeLoans collectively evaluated for impairment in accordance with ASC 450-20 $179,924 $428,334 $608,258Loans individually evaluated for impairment in accordance with ASC 310-10-35 8,367 27,328 35,695Loans acquired with deteriorated credit quality in accordance with ASC 310-30 244 225 469Loans held at fair value 2,627 1,745 4,372Total loans, net of unearned income $191,162 $457,632 $648,794222
18. GOODWILL AND INTANGIBLE ASSETSGoodwillThe changes in Goodwill during 2009 and 2010 were as follows:In millions of dollarsBalance at December 31, 2008 $27,132Sale of Smith Barney $ (1,146)Sale of Nikko Cordial Securities (558)Sale of Nikko Asset Management (433)Foreign exchange translation 547Smaller acquisitions/divestitures, purchase accounting adjustments and other (150)Balance at December 31, 2009 $25,392Foreign exchange translation $ 685Smaller acquisitions/divestitures, purchase accounting adjustments and other 75Balance at December 31, 2010 $26,152The changes in Goodwill by segment during 2009 and 2010 were as follows:In millions of dollarsRegionalConsumerBankingInstitutionalClientsGroupCiti HoldingsCorporate/OtherBalance at December 31, 2008 $ 9,755 $10,503 $ 6,874 $— $27,132Goodwill acquired during 2009 $ — — — $— $ —Goodwill disposed of during 2009 — (39) (2,248) — (2,287)Other (1) 166 225 156 — 547Balance at December 31, 2009 $ 9,921 $10,689 $ 4,782 $— $25,392Goodwill acquired during 2010 $ — $ — $ — $— $ —Goodwill disposed of during 2010 — — (102) — (102)Other (1) 780 137 (55) — 862Balance at December 31, 2010 $10,701 $10,826 $ 4,625 $— $26,152(1) Other changes in Goodwill primarily reflect foreign exchange effects on non-dollar-denominated goodwill, as well as purchase accounting adjustments.TotalGoodwill impairment testing is performed at a level below the businesssegments (referred to as a reporting unit). The reporting unit structure in2010 is consistent with those reporting units identified in the second quarterof 2009 as a result of the change in organizational structure. During 2010,goodwill was allocated to disposals and tested for impairment for each ofthe reporting units. The Company performed goodwill impairment testingfor all reporting units as of July 1, 2010. Additionally, an interim goodwillimpairment test was performed for the Brokerage and Asset Managementand Local Consumer Lending—Cards reporting units as of May 1, 2010and May 31, 2010, respectively. No goodwill was written off due toimpairment in 2009 and 2010.During 2008, the share prices of financial stocks continued to be veryvolatile and were under considerable pressure in sustained turbulent markets.In such an environment, <strong>Citigroup</strong>’s market capitalization remained belowbook value for most of the period and the Company performed goodwillimpairment testing for all reporting units as of February 28, 2008, July1, 2008 and December 31, 2008. As of December 31, 2008, there was anindication of impairment in the North America Regional ConsumerBanking, Latin America Consumer Banking and Local ConsumerLending—Other reporting units and, accordingly, the second step of testingwas performed on these reporting units.Based on the results of the second step of testing at December 31, 2008,the Company recorded a $9.6 billion pretax ($8.7 billion after tax) goodwillimpairment charge in the fourth quarter of 2008, representing most of thegoodwill allocated to these reporting units. The impairment was composed ofa $2.3 billion pretax charge ($2.0 billion after tax) related to North AmericaRegional Consumer Banking, a $4.3 billion pretax charge ($4.1 billionafter tax) related to Latin America Regional Consumer Banking and a$3.0 billion pretax charge ($2.6 billion after tax) related to Local ConsumerLending—Other.223
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UNITED STATESSECURITIES AND EXCHANG
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CITIGROUP’S 2010 ANNUAL REPORT ON
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As described above, Citigroup is ma
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Operating ExpensesCitigroup operati
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FIVE-YEAR SUMMARY OF SELECTED FINAN
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CITIGROUP REVENUESIn millions of do
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REGIONAL CONSUMER BANKINGRegional C
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2009 vs. 2008Revenues, net of inter
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2009 vs. 2008Revenues, net of inter
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SECURITIES AND BANKINGSecurities an
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TRANSACTION SERVICESTransaction Ser
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BROKERAGE AND ASSET MANAGEMENTBroke
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Japan Consumer FinanceCitigroup con
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The following table provides detail
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CORPORATE/OTHERCorporate/Other incl
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During 2010, average Consumer loans
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SEGMENT BALANCE SHEET AT DECEMBER 3
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Citigroup Regulatory Capital Ratios
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Capital Resources of Citigroup’s
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Regulatory Capital Standards Develo
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DepositsCiti continues to focus on
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Secured financing is primarily cond
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Each of the credit rating agencies
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RISK FACTORSThe ongoing implementat
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The emerging markets in which Citi
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is largely uncertain. However, any
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a short-term Liquidity Coverage Rat
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understanding or cause confusion ac
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MANAGING GLOBAL RISKRISK MANAGEMENT
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CREDIT RISKCredit risk is the poten
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(1) 2010 primarily includes an addi
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Renegotiated LoansThe following tab
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Citi’s first mortgage portfolio i
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Consumer Mortgage FICO and LTVData
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Second Mortgages: December 31, 2010
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Interest Rate Risk Associated with
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Consumer Loan Modification Programs
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Payment deferrals that do not conti
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Securities and Banking-Sponsored Pr
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INTEREST REVENUE/EXPENSE AND YIELDS
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ANALYSIS OF CHANGES IN INTEREST EXP
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MANAGEMENT’S ANNUAL REPORT ON INT
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REPORT OF INDEPENDENT REGISTERED PU
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FINANCIAL STATEMENTS AND NOTES TABL
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CONSOLIDATED FINANCIAL STATEMENTSCO
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CITIBANK CONSOLIDATED BALANCE SHEET
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NOTES TO CONSOLIDATED FINANCIAL STA
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Consumer Mortgage Representations a
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ACCOUNTING CHANGESChange in Account
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Certain structured liabilitiesThe C
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CollateralCash collateral available
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29. CONTINGENCIESOverviewIn additio
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pursuant to which Citigroup agreed
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court filings under docket number 0
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30. CITIBANK, N.A. STOCKHOLDER’S
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Condensed Consolidating Statements
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Condensed Consolidating Statements
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Condensed Consolidating Balance She
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Condensed Consolidating Statements
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33. SELECTED QUARTERLY FINANCIAL DA
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SUPERVISION AND REGULATIONCitigroup
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Citigroup continues to evaluate its
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CORPORATE INFORMATIONCITIGROUP EXEC
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SignaturesPursuant to the requireme