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Additional Contents 2008role in the system. The primary focus isimproved quality in the performance ofactivities. The Internal Controls System,also known as Compliance, includes a setof rules allowing greater security to theprocesses.TreiNet – Anti-Money Laundering: traineesunderstand what money launderingmeans, as well as the anti-money launderingprocedures Bradesco Organization has adopted.This course also exemplifies the differencesbetween illegal international wiretransfers and money laundering operations.TreiNet – Information Security: participantsknow the practices and the conceptsrelated to Information Security, so thatthey are able to identify risks and threatsthat may compromise the continuity of theOrganization’s activities.Ethics within the OrganizationTo solidify Ethics within the Organization,we held on-site lectures on “Ethics– Business and Life” and more than2 thousand managerial employees of allareas of the Organization participated inthese lectures.With the involvement of this group, i.e.,team managers, we continue disseminatingthe ethical culture that should beincorporated into people’s actions andlives, in all their daily activities, be theyprofessional or personal. In addition, theOrganization distributed a CD containingthe lecture highlights to all employees.TreiNet Ethics, which will also help strengthenthis important issue, is also planned.Anti-money laundering and internal controlsystems are reiterated in on-site courses formanagers. They receive texts addressing thekey issues of this theme.In 2008, more than 80,000 Organizationemployees, managers and non-managersalike, were given information on anticorruptionpractices through reports. Severalmechanisms have been used, including:Ethics is included in all on-site managerialcourses;Mandatory e-learning courses about combatingmoney laundering and terrorism financing,as well as internal controls;Money laundering prevention informationis included in Bradesco’s publications;More than 3,000 facilities and branchesreceive videos about money launderingprevention and internal controls;A renowned specialist did a cycle of lectureson the theme: Ethics – Business andLife, which included the participation of2,000 employees;All the Organization’s employees receiveda DVD of the company’s lecture: Ethics –Business and Life;In 2008, the training video PEP – PoliticallyExposed Persons was made availableto all facilities and branches.Orientation GuidesTo help prevent employee misconduct, in2008 the Bradesco Organization updated,published, distributed and made the followingpolicies, procedures and orientationdocuments available:Code of Ethical Conduct of the BradescoOrganization;Sector Code of Ethical Conduct – Accountingand Financial Management Department;Sector Code of Ethical Conduct for PurchasingProfessionals; (created in 2008)144Back
Additional Contents 2008Charter of the Bradesco Organization;Preventing Money Laundering instructionalpamphletPolicy “Know your Client – Preventingand Combating Money Laundering andTerrorism Financing”;Policy “Know your Employee and Guidelinesfor Preventing Corruption, MoneyLaundering and Terrorism Financing”;Material Act or Fact and Trading of SecuritiesIssued by Banco Bradesco S.A.SO4 – Actions taken in response to incidentsof corruptionPreventing and combatingillicit actsBradesco has a Money Laundering andTerrorism Financing Prevention Programcovering the best market practices andcomposed of Policies, Control, Trainingand Audit tools.Our “Know your Client – Preventingand Combating Money Laundering andTerrorism Financing” and “Know yourEmployee and Guidelines for PreventingCorruption, Money Laundering andTerrorism Financing Policies establish,among other aspects, the proceduresand the ethical behavior expected fromBradesco’s employees.The control system developed by BancoBradesco evaluates clients’ financialtransactions daily in order to identifyany indicators provided for in currentlaws, especially concerning politicallyexposed persons.A team of professionals is involved inanalyzing the cases indicated by the systemfull-time, and when necessary, theysend information to a multi-departmentalCommission that evaluates and judgeswhether or not this should be reportedto the proper authorities on a daily basis.The Money Laundering and TerrorismFinancing Prevention and Combat Programis periodically audited by regulatoryagencies, such as the BrazilianCentral Bank and the Internal Audit Department.In addition, Bradesco contracted aninternationally renowned externalaudit company that confirmed the efficiencyand effectiveness of the BancoBradesco S.A. Money Laundering andTerrorism Financing Prevention andCombat Program.Treinet participants until December 2008 Number of Trainees % of TrainingInternal Controls and Compliance 75,845 90.43%Money Laundering Prevention 76,451 91.15%Information Security 60,343 71.94%Year Number of participants in on-site courses prioritizing Corporate Ethics since 20062006 2342007 2,9282008 616145Back
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Sustainability Report 2008Initiativ
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Sustainability Report 2008Message f
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Sustainability Report 2008Sustainab
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Sustainability Report 2008AWARENESS
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Sustainability Report 2008electroni
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Banking InclusionWe always practice
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international market for onlending
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Expresso, the service offers all of
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Sustainability Report 2008The Equat
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Sustainability Report 2008Amount on
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Sustainability Report 2008Certifica
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Sustainability Report 2008guarantee
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Sustainability Report 2008Responsib
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November 2008 as as a voluntary ini
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In 2008, we started a process thats
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CustomersOur basic guideline is to
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meetings and presentations; theEcon
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Most frequent complaintsThe most fr
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Customer SecurityInformation about
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Staff DistributionBrazil❖ Employe
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Attracting and retaining talentThe
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the banking system for employees wh
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Training courses promote profession
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inclusion, technological advances,
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SuppliersFor the Organization, effe
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participated in the 6 th Meeting, l
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Besides the Bradesco Volunteer Prog
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NGOsBradesco maintains constant dia
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chain, inviting approximately 60com
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Goals and Objectives of 2008Reduce
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The main goal of Bradesco’s priva
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Students served in 2008, by educati
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Forming citizensCreated in 1956, th
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Fundação AmazonasSustentável (FA
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Fundação SOS Mata AtlânticaSince
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SponsorshipsOwn fundsThrough incent
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tabulated and assisted in the prepa
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Comments and ComplaintsChannels use
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FleetVehiclesProprietary Leased2007
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5 - Employee indicators 2008 2007Nu
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GRI DescriptionAnswerCommitments to
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Statement of AssuranceBradesco h a
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