SuStainability report - SocialFunds.com

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Sustainability Report 2008Meetings with Suppliers, emphasis ontraining our Ombudsmen, the developmentand training of our employees, Apimecmeetings and community activitiesmakes us certain that we must persevereon the path to sustainability.Bradesco and its stakeholdersVisits tomonitor thecommitmentwith theSA8000 standardrequirementswithin certifiedscopesBiannual meetingsBradescoSocial-EnvironmentalResponsibility Web siteRequest for InformationquestionnaireAnnual andSustainability Reports3.5 thousandsuppliersSocialenvironmentalQuestionnaireCliente Sempre em Dia(monthly)Bradesco Magazine(quarterly)Declarationof ComplianceSatisfaction surveysand need identificationBradesco CelularRelationshipchannel viaspecific e-mailSuppliersBanco PostalBradescoExpresso40.6 millioncustomersCustomersFone FácilBradesco38,183 service stationsInternetBradescoAnnual andSustainability ReportsBradesco Rural Magazine(quarterly)Alô Bradescoand OmbudsmanInfoemailAnnual andSustainabilityReportsNGOsRelationshipswith morethan 140institutions1 st Cycle ofDialogue withStakeholdersChannel availablefor online donationsLocal ProductiveAgreements (APLs)Digital InclusionCenters (CIDs)38,183 servicestationsBanco PostalFinasa EsportesProjeto Educa+Ação(Education + Action Project)BradescoSocial-EnvironmentalResponsibility Web sitePresent inmore than 5thousandBrazilianmunicipalitiesReport on Economic andFinancial Analysis (quarterly)Fact Sheet(quarterly)Bradesco InvestorRelations Web siteApimec andINI meetingsAnnual andSustainability ReportsBradesco PoderPúblico Web site(bank service forpublic authorities)FundaçãoBradescoGovernmentand SocietyPartnershipswith commercialestablishmentsBradesco ExpressoAnnual andSustainability Reports1.4 millionshareholdersand the marketin generalRI Express(mail)Shareholdersand InvestorsInvestorRelations AreaAcionistaSempre em Dia(quarterly newsletter)EmployeesSocial Responsibilityand Quality of Life/Climate areasBradescoVolunteer ProgramIntranetBradesco TV (monthly)CommunityElectronic mailCommunity,social,business,culturaland sportingeventsProjeto Educa+Ação(Education+Action Project)Partnershipsin projects86,622employeesSustainabilityReportSponsorshipand support to806 eventsand programsBradescoVolunteer ProgramBradescoSocial-EnvironmentalResponsibility Web siteInstructionalpamphletsCircular LettersSempre em Dia newsletterCommuniquésFundação BradescoFinasa EsportesAlô RH communicationchannel (telephone and e-mail)Interação Magazine (monthly)Annual and Sustainability ReportsOccupational Healthand Safety Area36
In 2008, we started a process thatstimulates greater participation andcommitment from our stakeholdersthrough discussion panels (Bradesco 1 stFirst Cycle of Dialogue with Stakeholders)that provided us with comments that willassist us in the planning of future and theadapation of current initiatives.Shareholders and InvestorsProfile of service for shareholders,analysts and investorsActivity 2006 2007 2008Meetings with investors 128 118 198Conference calls 16 35 55Events abroad 7 16 20Apimec meetings(Association of the CapitalMarket Investment Analysts14 14 14and Professionals)Chats – 3 3INI (NationalInvestor Institute)– 1 3*Total 165 187 293* Includes an event held in Vitória (ES), in conjunction with theApimec event.Shareholders’ compensation andcommunication with shareholdersand the marketAs a tradition, we compensate ourshareholders above the minimumpercentage provided for by the regulationsapplicable to publicly-held companies.Bradesco went public in 1946 and 38years ago became the first Brazilian bankto pay monthly dividends and interest onshareholders’ equity to its shareholders.Bradesco ensures a mandatory minimumdividend of 30% of adjusted net income,above the 25% required by the BrazilianCorporation Law. In the case of preferredshares (PN), dividends are 10% higherthan those paid to common shares (ON).The payment of interest on shareholders’equity and dividends for 2008 reachedR$ 2.692 billion, a sum correspondingto 35.3% of adjusted net income. InDecember 2008, Bradesco reached amarket value of R$ 65.354 billion.In order to provide varied andcontinuous information, contributing toestablishing a transparent relationshipwith shareholders, investors and capitalmarket professionals, we have an InvestorRelations (IR) area.In order to ensure the flow ofcommunication to everyone, the IR area:Organizes events in Brazil and abroad,such as Apimec, INI Meetings andBradesco Day in London and New York.We also have a Web page (www.bradesco.com.br/ir) in Portuguese, English andSpanish versions. The Web site providesthe market with the informationnecessary for an accurate evaluation ofBradesco’s results and projects, as well asaccepting opinions on the Organization’sperformance.It discloses press releases to the marketwith material information, in additionto publishing them on the site.It organizes a chat service through whichshareholders are able to obtain answersin real time directly from the Bank’s IRteam on results and business strategieseach quarter.Apimec events report to investors and shareholders
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Page 13 and 14: Banking InclusionWe always practice
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Page 45 and 46: Customer SecurityInformation about
Page 47 and 48: Staff DistributionBrazil❖ Employe
Page 49 and 50: Attracting and retaining talentThe
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Page 53 and 54: Training courses promote profession
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Page 63 and 64: NGOsBradesco maintains constant dia
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Page 67 and 68: Goals and Objectives of 2008Reduce
Page 69 and 70: The main goal of Bradesco’s priva
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Page 75 and 76: Fundação AmazonasSustentável (FA
Page 77 and 78: Fundação SOS Mata AtlânticaSince
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5 - Employee indicators 2008 2007Nu
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GRI DescriptionAnswerCommitments to
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Statement of AssuranceBradesco h a
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non-financial indicators establishe
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Sustainability AcknowledgementsMain
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Additional Contents 2008The Challen
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Additional Contents 2008Parameters
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Additional Contents 2008Insurance f
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Additional Contents 2008Environment
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Additional Contents 2008Special Pro
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Additional Contents 2008Attracting
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Additional Contents 2008Social serv
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Additional Contents 2008TrainingWe
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Additional Contents 2008TreiNetSinc
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Additional Contents 2008Periodic me
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Additional Contents 2008Improved Su
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Additional Contents 2008Inventory a
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Additional Contents 2008Eco-Efficie
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Additional Contents 2008Courier, Ca
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Additional Contents 2008New sustain
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Additional Contents 2008Projects Sp
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Additional Contents 2008trees as of
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Additional Contents 2008Sponsorship
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Additional Contents 2008GRI Indicat
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Additional Contents 2008Ecoefficien
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Additional Contents 2008trations an
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Additional Contents 2008Keris - Gov
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Additional Contents 2008HR8 - Perce
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Additional Contents 2008Charter of
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Additional Contents 2008Code concer
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