mexicoFighting online violence against women in MexicoAssociation for Progressive Communications (APC)Erika Smithwww.apc.org“Hon, which folder did we put that in? ‘Crazy people’?Or ‘Threats’?”“No, remember, ‘Crazy people’ is for people weactually try to reason with. You remember thatreligious woman who said we’d burn in hell forcorrupting girls? She came around finally. It’sgotta be in ‘Threats’.”Luzma and Louisa, 1 a journalist and a therapist, havebeen together for almost a decade. Well-known women’srights activists in their community and beyond,between the two of them they have pressured corruptpoliticians out of office, defended women againstviolence, provided support groups for lesbians, andeven helped to found an all-women soccer team intheir home state in central Mexico.The therapist, perhaps more tech-adventurousthan her mate, began promoting both their activistorganisation and her therapy services on public websitesearly on:“I wanted everyone to know there was supportavailable for lesbians. I put up announcements ofmy services for group and individual therapy everywhereI could. I had no idea back then about theimplications of posting my address and phonenumber – how else would people find me, afterall? I was so naive!”Louisa’s office is also their home, and she had sharedall phone numbers as well as the street address wherepatients could come for therapy. Menacing SMS textmessages and horrible emails came tumbling in,along with constant phone calls from men asking “forlesbians”. They created a filing system for differenttypes of emails, including one for “crazy people”, withwhom Luzma and Louisa tried to dialogue, in somecases convincing anonymous haranguers that lesbianismhad nothing to do with “perversion” or the“corruption of girls”. Another folder is simply called,“threats”:1 Names and location changed to protect privacy.“We got a lot of religious stuff. But that one, thatone – I went green, purple out of fear. I locked allthe doors and was afraid to walk outside even tothe corner. I just hid trembling under the coverswaiting to see when they would come to kill us.Of course we went to the public prosecutor’soffice to file a complaint. They told us it wasn’ta crime, there was nothing that says that sendingan email warning they were coming to rapeyou and burn down your house with you in it isagainst the law. And since it wasn’t a crime, theyweren’t going to register the complaint, muchless begin an investigation.”In Mexico, a complaint must be filed with the police forthe federal cybercrime unit to initiate investigations:“They said that citizens should understand that thePublic Prosecutor’s Office is there to pursue crime,not suspicions of a crime, or threats of a possiblecrime. They said, to threaten is not a crime,” saysLuzma. “My concern was that I leave to go to work,and Louisa is alone at the house giving therapy allday. He knew our schedules, when and where wewent. He’d been studying us.”“He sent text messages saying he was watchingus having a barbecue in the front yard. He saidhe had photos of all of us. What do I care aboutmy photo going public? But some of my patients,they are closeted,” adds Louisa.Then Luzma, “who never takes no for an answer,” gotthe bright idea of going to CONAPRED, the NationalCouncil to Prevent Discrimination, Louisa reports withpride:“We got an immediate response, and they contactedthe police and human rights office directly.They sent official letters by courier to several departmentssaying the police had to ‘take thenecessary measures to safeguard our physicaland psychological integrity.’ Then the policewere actually calling US, asking us to go downand file a report. They came to the house whenwe couldn’t go in. We understand they contactedthe person and warned him that charges wouldbe brought against him if he continued. The harassingemails and SMS messages stopped. Wenever knew who he was.”168 / Global Information Society Watch
Two years later, when facing a similar threat due to Luzma’sinvestigative reporting on an official in a nearbytown, Luzma could get no support from either the localpolice or CONAPRED, who indicated that the situationdid not fall under their areas of competence. 2 In thiscase, not only were Luzma and Louisa under threat, butLuzma’s minor daughter was threatened with rape inthe messages. Finding no official response, they helda protest which was covered in the media, insistingthat their safety was at risk and if anything happenedto them, the municipal authority in question should beheld responsible. The threats stopped.The two have received many other threats in alltypes of electronic formats. Though still ardent activists,eventually they closed their organisation’soffices at their home, and even disbanded the soccerteam, in part because of these constant attacks. Theirhome address and personal contact information are amatter of permanent record on the internet.Louisa and Luzma’s experience parallels that ofmany other activists, journalists and individual womenwho have experienced technology-related violence inMexico: harassment, threats, hate speech, “sextortion”,surveillance by intimate partners, cyber stalking,revelation of private images and information – in somecases resulting in job loss. 3 It is unclear who to report theproblem to. If women take matters to the police, they frequentlycannot even get to the stage of filing a complaintbecause local officers do not understand that threats,extortion and harassment online should fall into the penalor civil code established for such crimes offline. 4Police are even less clear about how to apply themuch acclaimed federal law 5 establishing women’sright to live free of violence, and frequently are dismissiveabout such violence due to their own genderbias. Countless women have been told that untilsomething “actually happens” there is nothing to bedone. Very few recognise online violence as part ofa continuum of generalised violence against women.Many women would not bother to go to the policeanyway, given Mexico’s poor record 6 in addressingviolence against women, or because they themselves– though in many cases quite terrified by online harassmentand threats – do not identify such acts as a“crime”. Others do not report out of embarrassmentat their own naiveté, or because intimate photos andinformation are at risk – data they would never wantto be in the police’s or anyone else’s reach. The importanceof addressing access to justice to end violenceagainst women is evident in Louisa’s comments:“I was terrified, but the learning was greater. Itwas a huge relief that CONAPRED paid attentionto our situation. I truly thought that we’d be killedand no one would know anything about it.”Legislators recognise there is a problem with onlineviolence, focusing concern on grooming, cyber bullyingand trafficking of women and girls. The NationalCommission on Human Rights acknowledges thatMexico holds second place in the “export” of victimsof trafficking to the United States, after Thailand. 7False promises of modelling, hostess or child carejobs – or simply finding “true” love – lure young girlsand women to making face-to-face contact with traffickersonly days after meeting online. 8 For organisedcrime, child pornography and human trafficking forsexual exploitation are second only to the drug tradein profitability – surpassing the illegal arms trade. Arepresentative of the United Nations Office on Drugsand Crime estimated that in 2010 at least 20,000children were victims of commercial and sexual exploitationin Mexico. 9 Mexico is a principal producerand consumer of child pornography worldwide, occupyingfirst or second place in production dependingon the source. 10Legislative solutions, however, are protectionist,resulting in bills that directly violate basic humanrights covenants, including freedom of expressionand children’s human rights. Antonio MartínezVelázquez, the Communications and Digital Contentofficer from Article 19’s Mexico office, has flaggedsuch legislation as moralistic: “Basically everything2 This determination is not surprising – it is important to notethat CONAPRED makes recommendations and is a voluntarymechanism, it is not a police unit for hate speech anddiscrimination.3 Mexico’s map documenting tech-related violence against women:mx.dominemoslatecnologia.net4 In fact, in June 2012 during the 20th session of the UN Human RightsCouncil, Mexico signed a joint resolution affirming that the samehuman rights which apply offline must also be protected online,particularly freedom of expression. See the joint submission to theHuman Rights Council by LaNeta and APC: www.apc.org/en/pubs/joint-submission-internet-related-human-rights-iss-05 Ley General de Acceso de las Mujeres a una Vida Libre de Violencia6 As noted in paragraph 18C of the Committee to End Discriminationagainst Women (CEDAW) 52nd Session “Final Observations” forMexico in July of 2012.7 www.oem.com.mx/laprensa/notas/n2893750.htm8 In an extra-official conversation at a forum in Cuernavaca, Mexicoin October 2012, a Mexico City cyber police representative assertedit now takes a trafficker only four days online to convince his targetto meet him in person. In 2010, experts speculated it took twoweeks (www.genderit.org/sites/default/upload/mexico_ctryrpt_es_tics_violencia.pdf9 www.noticiasmvs.com/#!/noticias/desplaza-pornografia-infantil-ytrata-de-personas-del-segundo-sitio-a-la-venta-de-armas-onu-158.html10 In 2013, news sources cited the Red Internacional por el Fin dela Prostitución Infantil y Tráfico de Niños con Fines Sexuales asreporting Mexico in first place in child pornography production(www.oem.com.mx/laprensa/notas/n2919357.htm). However,a 2009 ECPAT International report put Mexico in second place, astatistic which continued to be cited even as late as November2012. Either statistic is alarming.169 / Global Information Society Watch
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Costa Rica . . . . . . . . . . . .
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IntroductionJoanne SandlerGender at
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excluded. 9 And while recent data n
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ox 1In February 2009, intimate pict
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egime, increasing surveillance of t
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Accessing infrastructureMariama Dee
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figure 2.Share of individuals with
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figure 4.Share of where internet wa
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figure 7.Main reasons why individua
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A digital postcard urging people to
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and set the scene for a new point o
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activity, exhorting citizens to exe
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to citizens. 30 The situated experi
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Sexuality and the internetBruno Zil
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ally exclusive. Commercial sex is a
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Sometimes, strangers they meet onli
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Violence against women onlineJan Mo
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elated forms of VAW have become par
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Men often feel that they own their
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ConclusionAs Daroczi, Shevchenko, R
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Online disobedienceNadine MoawadAss
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mapping platform for sexual harassm
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1800 1850 1900Maria Gaetana Agnesi(
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TodaySusan KareCreated the icons an
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Whose internet is it anyway?Shaping
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academic groundwork is needed, both
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empowered and disempowered by them.
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Whose internet is it anyway?Shaping
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Country reports
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P is for PIN: “The website works
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Crime of Trafficking, 9 which recei
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Role of ICTs in the trafficking of
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(1) If any person deliberately publ
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BOLIVIAPreventing digital violence
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Due to the popularity and widesprea
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a position of privilege.” 7 It be
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the councils that the spaces alone
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gradually become the primary field
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Sexuality in Communist Bulgaria”,
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• Of the five MPCTs selected, two
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• MPCT managers should regularly
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protest movement that has gained si
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to arise as to the evolving nature
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CHINAMicroblogs: An alternative, if
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domestic violence, and the exacting
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colombiaWomen’s rights, gender an
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• Women activists and human right
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CONGO, democratic republic ofOnline
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CONGO, REPUBLIC OFWomen’s rights
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The different uses of ICTs for wome
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cook islandsBalancing leadership: A
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and the Netherlands (38.7%). Of the
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costa ricaThe ICT sector requires t
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côte d’ivoireYasmina Ouégnin: A
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family expenses according to their
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- Page 161 and 162: huge online following. Known as an
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• Conducting social campaigns and
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gender equality in the new constitu
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inheritance rights. However, in man
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thailandThai cyber sexuality: Liber
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Table 1.Selected examples of online
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ugandaUsing ICTs to create awarenes
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united statesThe flame war on women
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Council that addresses online haras
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Because of this the DWU became cons
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venezuelaICT and gender violence in
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company PDVSA 41 (2), the National
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This image from Pakistan captures t