CAMEROONAccess to the internet for womenPROTEGE QVSylvie Siyam, Balbine Tsafack and Serge Dahowww.protegeqv.orgIntroduction, policy and political backgroundIn the late 1990s, Cameroon embarked on a broadprivatisation campaign in the telecommunicationssector that culminated in the adoption of a series oflegal measures, most importantly Law 89/014 of 14July 1998 which, up to now, regulates telecommunicationsin our country.This law made provisions for approximately tenregulations, establishing the end of the public monopolyin the telecommunications sector. It also ledto the dismantling of the government departmentresponsible for telecommunications and institutedthree sets of provisions, namely provisions for exclusiveconcessionary rights, provisions for regulatedcompetition, and provisions for free competition.Thanks to the liberal framework set forth inthe 1998 Telecommunications Act, the sector wasopened to competition and on June 1999 a mobilephone licence was granted to a private enterprise.Towards 2000, internet service providers (ISPs) appearedin the sector. 1 It is worth pointing out thatthe state-owned telecommunications company(CAMTEL) is the only authorised access provider,thereby providing access to the ISPs who serve as“secondary providers”. However, the ISPs providetheir services based on economic activity, populationdensity and availability of infrastructure, suchas ICT backbone, and in doing so, they abandon ruraland unprofitable areas.To redress this and in accordance with provisions19 and 20 of the Telecommunications Act, plusthe recommendations of the World Summit on theInformation Society, the Cameroonian governmentlaunched its ICT outreach policy, aimed at buildingmultipurpose community telecentres (MPCTs) 2 tobridge the digital divide between the well-off areasand the underserved ones.A survey of MPCTsThe 2002 move to set up MPCTs had the goal of developingrural areas by allowing women and youngpeople to access the internet. The objective was toset up 2,000 internet access points throughout thecountry by 2015.In 2010, PROTEGE QV 3 , with the support of theInternational Development Research Centre (IDRC),carried out research entitled “The contribution offive multipurpose community telecentres to secondaryeducation in rural Cameroon”. The objectiveof the research was to identify and analyse the impactsof MPCTs set up in Cameroonian rural areason secondary education.During the course of this research, out of the34 MPCTs that were functioning at that time, PRO-TEGE QV selected the MPCTs of five localities forits case studies. These five localities were Ambam(in southern Cameroon), Bangang (in westernCameroon), Bankim (in northern Cameroon), Jakiri(in northwest Cameroon), and Makenene (in centralCameroon).The criteria for the selection of these MPCTs included:regular access to the internet; equipment ina good state; regular energy supply; and the MPCTsbeing operational for at least three years.In each telecentre, a team of two persons wasselected and trained in order for them to be able toconduct interviews with all the students and teacherswho visited the telecentres in order to identifywhat interests they had. A representative samplingwas used.One month later, the interview forms were collectedby the research team and the data containedwas analysed. In all, 1,015 students and 235 teacherswere interviewed. The findings included thefollowing:1 There are numerous internet service providers (more than 30),but the market is led by CAMNET, a CAMTEL subsidiary, and twomobile operators, namely MTN and Orange.2 In an interview with the magazine “Performances du Ministèredes Postes et Télécommunications” in 2008, the former ministerof Posts and Telecommunications, Bouba Bello Maigari, set theambitious target of creating 2,000 multipurpose communitytelecentres throughout the country by the year 2015.3 PROTEGE QV (Promotion of Technologies that Guarantee theEnvironment and the Quality of Life) is a Cameroonian associationcreated in 1995 which aims for the promotion of individualand collective initiatives geared towards the protection ofthe environment and the amelioration of the quality of life ofCameroonian families. www.protegeqv.org84 / Global Information Society Watch
• Of the five MPCTs selected, two were managedby women while the rest were managed by men.• Of all the services offered, the most solicitedwas the internet. Others included photocopying,word processing, printing, photography,scanning, use of the telephone, and postal services.• Of the 1,015 students interviewed, 453 were femalewhile 562 were male.• Of the 235 teachers interviewed, 70 were womenwhile 165 were men.It was observed that those who make use of ICTs atthe centres are generally youths under the age of 25(55%), and few people over 40. These youths andyoung adults include students who use the centresto do research and homework assignments, andteachers who prepare their lessons.The results also made it clear that women haveless access to the internet and computers than men.However, despite the fact that they have less access,there is increasing interest in and use of ICTsamongst women. For many people the MPCTs wereplaces where they encountered their first computerand learned how to use it.When it was asked during the interviews whyfew girls visited the MPCTs, the reasons, which area reality of everyday life, included:• Many girls still think that computers and technologyare a man’s issue.• Some girls do not see what benefit they willgain from using technology.• Many girls are not even encouraged to use technologybecause of cultural constraints whichcreate a situation where many boys end up orientedtowards science subjects while girls endup oriented towards the arts.Apart from girls who go to the MPCTs for schoolrelatedwork, there has been a growing tendencyfor many women, and even men, to become addictedto social networks, the most common beingFacebook, Twitter and hi5. Most of the youths whovisit MPCTs spend at least 30 minutes on thesesocial networks to chat with friends, to commenton friends’ status updates and events which havebeen posted, to make new friends, and – in thecase of girls and young women – to look for boyfriendsand husbands. This attitude has become socommon that it is tarnishing the image of girls whoaccess the internet in public venues such as MPCTsand cybercafes.However, a positive image of women and theiruse of ICTs is equally pervasive. Throughout theworld, and in Cameroon, governments are workingto reduce the gap between men and womenwho use ICTs and to empower women to makeuse of ICT tools. One will find more women todaylearning how to use computers and connectingto the internet, and more women are involved incomputer studies. There are associations here inCameroon which have that goal, such as PROTEGEQV, and even associations specialised in the promotionof women computer scientists, such asPROFIN. 4In addition, the involvement of women in thesmooth functioning of MPCTs has also been remarkable.Women managers work very hard inorder to be recognised as good performers. Thisis how Salamatu Yinyuy Sule, a woman managerat the Jakiri MPCT in the northwest region of Cameroonsince 2008, received an award from theTelecentre.org Foundation 5 for being one of theoutstanding telecentre managers in 2012. Shedistinguished herself through her leadership andmanagement capabilities, and her efforts to makeher MPCT one the most visited in the country. Duringthe research by PROTEGE QV, her MPCT wasfound to have the greatest positive impact on students’education (70% of the students who usedthe centre had better grades in class due to theiruse of the MPCT).Another aspect of ICTs is the use of mobilephones. Nowadays, their use is widespread in Cameroon.Almost every youth has a mobile phone. Ingeneral, females tend to have more sophisticatedphones than males.Women, it was found, prefer sophisticatedphones to show off to peers. However, many ofthem do not make use of one third of the phones’applications. The applications they make most useof include chatting applications like WhatsApp, Viber,Yahoo Messenger and Skype.According to Research ICT Africa’s Gender Assessmentof ICT Access and Usage in Africa survey, 6the diffusion of ICTs is unevenly concentratedin urban areas, leaving some rural areas almostuntouched. Access to these technologies is constrainedby income, as is usage, and – as theybecome more complex – access is increasinglyconstrained by literacy and education. The survey4 Promotion de la Femme Informaticienne: www.profin.cam.cm5 An independent, non-profit, non-stock international organisationthat manages the global programme telecentre.org; thisprogramme supports the establishment and sustainability ofgrassroots level telecentres. www.telecentre.org6 www.researchictafrica.net85 / Global Information Society Watch
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Costa Rica . . . . . . . . . . . .
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IntroductionJoanne SandlerGender at
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excluded. 9 And while recent data n
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ox 1In February 2009, intimate pict
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egime, increasing surveillance of t
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Accessing infrastructureMariama Dee
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figure 2.Share of individuals with
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figure 4.Share of where internet wa
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figure 7.Main reasons why individua
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A digital postcard urging people to
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and set the scene for a new point o
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activity, exhorting citizens to exe
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to citizens. 30 The situated experi
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Sexuality and the internetBruno Zil
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- Page 38 and 39: Violence against women onlineJan Mo
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- Page 53 and 54: TodaySusan KareCreated the icons an
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The skill of using modern technolog
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However, non-official surveys indic
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iraqICTs and the fight against fema
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multimedia presentations in their v
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Both these groups emerged from the
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Action stepsPaestum 2013Just before
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in 2009. The Dunn et al. study foun
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end of the ICT spectrum, reflecting
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japanDealing with the backlash: Pro
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Akiko and teacher Nomaki Masako (wh
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Access to ICTs helps in the fulfilm
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ut the case was ultimately dismisse
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kenyaWomen and cyber crime in Kenya
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huge online following. Known as an
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Action steps• Lobby to have onlin
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For example, although the abovement
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In addition to the cases mentioned
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Two years later, when facing a simi
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NEPALPerspectives of Nepali women i
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Table 2.Women in technical position
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NetherlandsInternet, information an
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procure a safe medical abortion. Th
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NEW ZEALANDProposed new laws and th
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world. The gender inequalities play
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NIGERIAThe use of ICTs to express p
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the issue in the public eye until p
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PAKISTANShaping ICTs in Pakistan us
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with Pakistan’s internet ranking
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PERUWomen against violence: Using t
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een delays in the judicial response
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infrastructure, clear processes and
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employment. While science courses a
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One of the protesting organisations
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county libraries have been trained
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trained to be accustomed to gatheri
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ConclusionThe government of Rwanda
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a threat to the South African publi
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spainShaping the internet: Women’
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and up to 23% to 25% in industrial
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Economic activityAt the end of the
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Action stepsSwitzerland has ratifie
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• Conducting social campaigns and
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gender equality in the new constitu
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inheritance rights. However, in man
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thailandThai cyber sexuality: Liber
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Table 1.Selected examples of online
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ugandaUsing ICTs to create awarenes
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united statesThe flame war on women
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Council that addresses online haras
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Because of this the DWU became cons
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venezuelaICT and gender violence in
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company PDVSA 41 (2), the National
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This image from Pakistan captures t