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AQIP 2007 Systems Portfolio - San Juan College

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<strong>San</strong> <strong>Juan</strong> <strong>College</strong> – <strong>AQIP</strong> <strong>Systems</strong> <strong>Portfolio</strong>- November <strong>2007</strong>350300250Small Business DevelopmentWorkshop AttendanceNumber of Clients Counseled• The Enterprise Center has initiated a “100 PointSystem” that involves its tenants in solid businesspractices for building stability.• The Volunteer Center has written a “ServiceLearning Handbook” which systematizes thisinitiative.20015010050080070060050040030020010002003-04 2004-05 2005-06 2006-07Figure 2.4 SBDC Trend DataENCORE Senior ProgramSS 05 FA 06 SP 07 SS 07 FA 07Figure 2.5 Encore Enrollment TrendsClassesOfferedDuplicatedHeadCount2R2 <strong>San</strong> <strong>Juan</strong> <strong>College</strong> has a strong connection withits community partners. The <strong>College</strong> has utilized itsmembership in Continuous Quality ImprovementNetwork (CQIN) organization for academicbenchmarking. Forums conducted during thestrategic planning process indicate a high degree ofsatisfaction and expectation from communitymembers. Program partners indicate the <strong>College</strong> isviewed as a vital source for business training,employment opportunities, and resources. TheSCECD has benchmarked with more than 50institutions in order to create, maintain and improveprograms (see Table 2.5).This benchmarking, in each case carried out througha series of pertinent questions, has had numerouspositive results on the various programs involved:• B & I Training has developed a cost modelfor pricing training offerings.• The SBDC has created a marketing plan fortouting the many business services it offers.• Community Linkages has formed an advisorycouncil network at <strong>San</strong> <strong>Juan</strong> <strong>College</strong> whichprovides training, support, materials and fundingfor advisory councils. In 2006-07, 75 SJCadvisory committee liaisons and communitymembers attended nine trainings and 150advisory committee members attended tworecognition events. An advisory committee to theadvisory councils was formed to develop councilguidelines and policies.• Encore has offered multiple venues (discussiongroups, brown bag lunches, quality classes,social opportunities, volunteer endeavors) to itsmembers.All of these advancements in programming are, atleast in part, due to examining work done at otherinstitutions and incorporating or adapting appropriatepractices to SJC programs.Institution Purpose ProgramValenciaStrategic planning, B&ICommunity <strong>College</strong> contract training,sustainabilityJohnson County Website, contract B&ICommunity <strong>College</strong> trainingUniversity of Texas Institute of Economic SBDC(<strong>San</strong> Antonio)University ofArkansas(Little Rock)Seattle,WashingtonIncubator<strong>San</strong> Antonio, TexasIncubatorDevelopmentSBDC operationsIncubator operationsSBDCEnterpriseCenterIncubator operations EnterpriseCenterRichland <strong>College</strong> Service learning VolunteerCenterSalt LakeCommunity <strong>College</strong>Service learning VolunteerCenterCommunity <strong>College</strong>of BaltimoreAdvisory councils CommunityLinkagesCountyCommunity <strong>College</strong>of DenverAdvisory councils CommunityLinkagesKingsborough Senior college EncoreCommunity <strong>College</strong> programmingNorth Carolina Senior college EncoreState University programmingTable 2.5 Sample of Institutions Benchmarked by SCECD<strong>AQIP</strong> Category Two: Other Distinctive Objectives 21

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