Context for Analysis (C)<strong>San</strong> <strong>Juan</strong> <strong>College</strong> – <strong>AQIP</strong> <strong>Systems</strong> <strong>Portfolio</strong>- November <strong>2007</strong>7C1 <strong>San</strong> <strong>Juan</strong> <strong>College</strong> collects and stores informationand data in both centralized and decentralized databanks, as the need requires. The following informationand data collection methods are listed from the mostcentralized to the least centralized.• Datatel © Colleague Enterprise ResourcePlanning (ERP) System the newest and primaryinformation data collection and disseminationmethod, is divided into the following areas:• Students, including demographics, testingresults, courses, programs of study, andcontact information,• E-services, including web-based registration,financial aid, student degree planning andgrading.• Human resource, including payroll, benefits,and demographics,• Finances, including billings, equipmentinventory, expenditures, revenues andreporting through FRX interfacing,• Various other areas, including Blackboard ©and, by interface with Ad Astra, classroomscheduling.• Performance scorecards can be found on thecollege's web site by going to ABOUT SJC, thenclicking on Reports & Documents, and thenviewing one of the Performance Indicators.http://www.sanjuancollege.edu/pages/3537.aspThe scorecard targets were established using acombination of state and national benchmarks.• The SJC Foundation collects, stores and usesinformation and data in Raiser’s Edge. Thepurpose for collecting and using this data is fundraising, but it does contain the most accuratedata concerning the current addresses of thosepersons who have attended SJC.• Survey Results, such as NLSSI and CCSSE areplaced directly onto the SJC web site.• Benchmark information is accessed throughnational databases such as National Community<strong>College</strong> Benchmark Project (NCCBP) andNational Center for Educational Statistics(NCES). SJC historical data is collected andstored on our Datatel © Colleague ERP.• Specialized databases are found in variousdepartments designed to meet their needs.• Student Support Services maintains a databasefor tutoring, Adult Basic Education (ABE), andGED records.• B & I Training also maintains a database.• Recruitment also maintains a databasecontaining information and data.• <strong>San</strong> <strong>Juan</strong> <strong>College</strong>’s grant programs maintain itsdatabase within the OSD.• The Licensure Programs, such as Nursing, PTA,Dental and Aviation, also maintain databaseswithin the specific program or school directors’offices.The accessibility of information and data collectedand stored is generally based upon need, although<strong>San</strong> <strong>Juan</strong> <strong>College</strong> makes every attempt to maximizethe accessibility of all of its collected information anddata. The following lists the accessibility ofinformation from the broadest to narrowest.• The <strong>San</strong> <strong>Juan</strong> <strong>College</strong> web site offers thebroadest range of publicly available information,including <strong>San</strong> <strong>Juan</strong> <strong>College</strong>’s Annual Report,Economic Contributions of <strong>San</strong> <strong>Juan</strong> <strong>College</strong>Report, Strategic Plan, Fact Book, policies of theBoard of Trustees, its agendas and minutes, andPresident’s Cabinet and Advisory QualityCouncils Agendas and Minutes. <strong>San</strong> <strong>Juan</strong><strong>College</strong>’s performance measures, namely KeyPerformance Indicators and Carl D. Perkins CoreIndicators 2006 and institutional reports, such asNLSSI and CCSSE are also available.• Community Publications published both in hardcopy and on the college’s web site include theSJC Communicator and Weekly News Clips.• Grant reporting is generally available in theStrategic Development Office and in the office ofthe department or school awarded the grant.• Agendas and minutes of School Meetings arestored within each school or department.• Deans, faculty, directors, and administrationmake requests for information and data collectedand stored.7C2 <strong>San</strong> <strong>Juan</strong> <strong>College</strong> has over 50 measures ofeffectiveness associated with the vision, mission, andStrategic Plan that are tracked on our scorecard. Thefollowing seven measures are considered our vitalfew concerning our degree-seeking students. Ourkey institutional measures for tracking theireffectiveness include the following: student count,student credit hours, student course success,graduation percentages, percent New Mexico residentgraduates employed in New Mexico, percent studentpersistence fall-to-fall and percent student persistencefall-to-spring.<strong>AQIP</strong> Category Seven: Measuring Effectiveness 62
<strong>San</strong> <strong>Juan</strong> <strong>College</strong> – <strong>AQIP</strong> <strong>Systems</strong> <strong>Portfolio</strong>- November <strong>2007</strong>Table 7.1 SJC Performance MeasuresThe complete listing of key performance indicators canbe found by going to the <strong>College</strong>'s web site, clickingABOUT SJC and then clicking on Reports &Documents.Processes (P)7P1 At the institutional level, SJC’s vision, mission andthe Strategic Plan guide the selection, managementand use of data to support continuous improvement inthe work of the <strong>College</strong> as follows:• Selecting, Managing and Using Information andData to Support Student Learning (Category One)involves the following:o Headcount, student credit hour, andpersistence• Access to entrance and scheduling, preand co-requisites for courses, studentswith disabilities.• Meeting student needs such as theStudent Success Center, financial aidcounseling, core advisors, andtechnology• Financial aid funding, such asscholarships and SJC Foundation.o Tracking success rates for remedialmathematics, English, and reading classes,both collectively by course and by cohortsmoving to the next higher level course.o Tracking success rates for first college levelmathematics and English classes, defined ascourses requiring placement by Accuplacerscores or those having all their remedialprerequisites.o Datatel Colleague ERP permits students,faculty and Student Services to view courseplacement scores and student transcripts toassist in the program advisement for students.• Selecting, Managing and Using Information andData to Support Overall Institutional Objectives(Category Two).o Data from sources such as CCBenefitsStrategic Planner assist the college indeveloping and reviewing programs specificto the economic development of our servicearea and state.o Information is used in the annual strategic,operational and budgeting planning processes.• Selecting, Managing and Using Information andData to Support Strategies (Category 8),o Headcount, student credit hour, and persistence• Access to entrance and scheduling,pre and co-requisites for courses,students with disabilities.• Meeting student needs such as theStudent Success Center, financial aidcounseling, core advisors, andtechnology• Financial aid funding, such asscholarships and SJC Foundation.o Tracking success rates for developmentalclasses, both collectively by course and bycohorts moving to the next higher levelcourse.o Tracking success rates for Gatekeepercourses, defined as courses requiringplacement by Accuplacer scores or thosehaving prerequisites.o Data from Environmental Scanning andProgram Review is selected and managedo This information is used in the annualstrategic and operational planning andbudgeting processeso Datatel Colleague ERP permits students,faculty and Student Services to select,manage, and use student information.7P2 <strong>San</strong> <strong>Juan</strong> <strong>College</strong> uses various methods todetermine the needs of its departments and units,including (1) advisory groups and academic programreview processes, (2) deans, either individually orfollowing feedback from school, program or individualmeetings (3) benchmarking studies and (4) accrediting<strong>AQIP</strong> Category Seven: Measuring Effectiveness 63