AQIP 2007 Systems Portfolio - San Juan College

San Juan College – AQIP Systems Portfolio- November 2007• Advisory Council process – feedback is providedinto the communication pathways and strategicplanning for program revision and development.• Enterprise Center – company and stakeholderresearch is used to improve services throughadvisory council during the planning cycle.• Benchmarking with other institutions – identifiedadaptable processes or best practices areprioritized in the planning and action projectprocesses.• CQIN participation – teams attend the continuousimprovement Summer Institutes and develop anproject for improvement; learning is integratedinto the various departments the cross-functionalteam represents.2I2 At the College level, the strategic planningprocess is used to set the targets for improvement,using the data gathered, analyzing community inputand performance indicators for other distinctiveobjectives. Priorities for improvement are set,including needed community participation andpartnerships or functional groups to be developed.Charters of Accountability for department heads anddepartmental Quality Quick Checks are the principalvehicles by which targets for improvement are set.The most notable targets for improvement foraccomplishing SJC’s distinct objectives are those forthe departments in the schools of ContinuingEducation and Community Development andExtended Learning. Across the board though, a moreconcerted effort is needed to gain a betterunderstanding of results and setting priorities forimprovement as well as communicating those targetsmore widely to internal and external constituencies.Currently, results are shared with the campus andexternal stakeholders through advisory councilmeetings, print materials, SJC website, email andpersonal interactionsAQIP Category Two: Other Distinctive Objectives 23