AQIP 2007 Systems Portfolio - San Juan College

San Juan College – AQIP Systems Portfolio- November 2007share information and discuss major policy andoperational issues.Along with a variety of publications (traditional mediaand electronic) supported through the PublicRelations Office, San Juan College uses numerousways to communicate beyond leadership reporting.For example, to communicate results of a collegeeconomic impact study conducted in 2005, paidperformance indicator advertisements were placedquarterly in the Daily Times, Navajo Times and FourCorners Business Journal. Topics included economicimpact, high school graduates who attend San JuanCollege, graduation rates (including Native American),enrollment growth and community service. TheOrganizational Development Office coordinates yearlyopen forums offered for a full week duringConvocation Week, providing opportunities to share,learn, and serve.Employees are encouraged to become involved in thecommunity and many serve on the boards of localorganizations. The College is also active in thecounty-wide United Way campaign, with the Presidentserving as campaign chair for the current year.5P7 Aside from the San Juan College LeadershipAcademy, the College provides leadershipencouragement at semi-annual retreats for theLearning and Student Services teams, often includingmembers of other divisions of the College in thoseactivities. The Business and Industry Training Centeroffers professional development and trainingsessions, with best practice skills, taught by industryleaders for the college leadership teams, faculty,professional staff, and support staff.Additional development opportunities include:• Each year SJC nominates four faculty for theExcellence in Teaching Award recognition by theNational Institute for Staff and OrganizationalDevelopment (NISOD) celebrating excellence inteaching.• Leadership San Juan, of which SJC is a partner,builds upon the dedication and leadershipabilities of the participants. Class members learnabout every major aspect of our community.Annually, SJC selects up to four staff to apply tothe program.• Staff and faculty are encouraged to becomeQuality New Mexico reviewers. Quality NewMexico recognizes businesses and educationalinstitutions from commitment to progress toexcellence.• SJC has joined the CQIN Network. Each year ateam of faculty and staff attend the SummerInstitute. A new project is developed each year tosupport the institution’s quality initiatives.5P8 While SJC cannot deliberately choosesuccessors because of federal and state affirmativeaction regulations, the campus environmentencourages individuals to consider leadershippositions. Although there is not a formal successionprocess, the President regularly involves seniorleadership in a variety experiences, both internallyand within the larger community it serves. The SanJuan College Leadership Academy is open to staffand faculty of all levels. Faculty are encouraged toconsider leadership positions as department chairsand program directors. Currently, three faculty areserving as interim deans. Other campus leadershipopportunities include the Distinguished TeachingChairs, Allison Award, Annabelle Friddle Award,Sandoval Award, Physical Plant Excellence Awardand Innovation of the Year Award (see Category 4).5P9 Every two years the College administers aclimate survey that covers such issues as employeemorale, communication, commitment to mission andcontinuous improvement, and leadership. Themeasure gives direction to strategic initiatives andgoals for the coming years. The PACE ClimateSurvey was administered in February 2007 andresults were presented as part of the Fall 2007Convocation by Dr. Leila Gonzalez-Sullivan, Director,National Institute for Leadership Effectiveness (NILIE)at North Carolina State University.Results (R)5R1 Community forums were held in 2005 inFarmington, Aztec, Bloomfield, Shiprock and Kirtlandin preparation for a county-wide bond election. Theforums provided College leadership with invaluableinput and have proven to be ideal two-waycommunication vehicles. As a direct response to inputfrom individuals during these forums, a strategic planfor 2006-2011 was developed. As follow-up, lettersfrom the President, as well as a brochure detailing thestrategic plan was mailed to all the participants of theforums from the five communities.To ensure compliance and gain more meaningfulinstitutional benefits from grant funded programs, aGrants Quality Review process, modeled after theQuality New Mexico Pinon Award, was piloted in2006-07. A cross-functional team conducted a qualityassessment of one federal and one state grant fundedprogram. The team met with program staff and theappropriate Vice President to share strengths andidentified opportunities for improvement. Bestpractices were incorporated into the overall grantscompliance procedures fall 2007-08, the reviewprocess is now aligned with the Quality Quick Check(see Category 8).AQIP Category Five: Leading and Communicating 51