AQIP 2007 Systems Portfolio - San Juan College

San Juan College – AQIP Systems Portfolio- November 2007their work and for Board members to learn about andexplore some of SJC’s best programs.SJC’s teacher instructional program and lab schoolfor Early Childhood Development are housed in theAccredited Child and Family Development Center(CFDC). CFDC gives priority placement to SJCstudents’ children, then to employees’ children.4P8 Formal opportunities for listening to faculty andstaff and creating dialogue regarding key campusissues are provided through campus forums, annualplanning/budget sessions, and school and departmentmeetings. An assessment of institutional climate,conducted once every two years, includes questionsof motivation and is disaggregated into groups forfaculty, staff, and professionals for assessmentpurposes. Informal listening methods to gatherinformation on the key factors affecting employee wellbeing, satisfaction and motivation include attendanceat college gatherings, participation in committees andcouncils, grievances and exit interviews.In February 2007, PACE survey was administered toobtain the perceptions of personnel concerning thecollege climate and to provide data to assist SJC inpromoting more open and constructivecommunication among faculty, staff andadministrators. Results were compared to a normbase of 45 community colleges across North America.Results are presented in Category 5.The president’s advisory committees includeemployees from each of the schools and eachemployee group. The groups meet with the presidentquarterly to bring forward specific concerns fromrepresentative schools or groups.4P9 The Office of Institutional Research and Planningadministers a biennial climate survey of all full-timefaculty and staff. Findings are discussed by the Boardof Trustees, Vice Presidents, and appropriate staffassigned to specific tasks to ensure the satisfaction,health and safety, and well-being of employees.Results are posted on the SJC intranet website.SJC maintains a safe, healthy work environment foremployees. Facilities are clean, with well lightedparking lots, and building and grounds are wellmaintained. Campus safety hazards are handledimmediately. The college is maintained via regularinspection and repair, and anyone can submit an online work order system whenever it is necessary. Thecross-functional Emergency Preparedness Team andcampus safety officers evaluates, coordinates andmakes recommendations regarding the campusenvironment including evaluating handling ofchemicals and hazardous materials used in labs andby Maintenance. The Offices of EnvironmentalHealth, and Safety and Security conduct safetytraining for faculty, staff and students and fulfill theOSHA reporting requirements.The Health and Human Performance Center (HHPC)provides students, employees and family membersuse of its facilities. SJC’s outdoor recreation programinvites employees to participate in rafting, camping,hiking and other activities.The Wellness Committee offers workshops to assistfaculty and staff with health and safety-related issues.These include smoking cessation seminars, healthfairs, first aid and CPR training, and stressmanagement workshops. Other courses are offered inresponse to current needs. Blood pressure andcholesterol checks, colorectal and blood chemistryscreening, basic self defense training, blood drives,mammograms, and flu shots are provided on campus.Human Resources and Organizational Developmentalso distributes several newsletters-“The WellnessNews,” “Healthy Bites,” “ Your Health and WellBeing”, and “Top Health” that provide information onweight-loss, safety, asthma and allergies, diabetes,and breast cancer. The Wellness Center offersexercise classes and up-to-date exercise equipment,and encourages employees to participate inintramurals with students in a variety of sports.4P10 SJC uses a variety of measures of valuingpeople that are collected and analyzed. Thesemeasures include:• annual employee performance reviews• employee recognition program results• training and development participation data• climate survey results• type and number of complaints• retention data for staff and faculty• compensation data• faculty and instructional staff workload data• work environment indicators such asaccident rates and worker compensationclaimsResults (R)4R1 The SJC results for valuing people are reflectedin data for faculty and staff satisfaction, well-beingand employee usage of benefits. Since SJC seeks toretain the employees it hires, the college tracks datarelated to retention such as exit interview data,complaint data and satisfaction surveys that providesinsight into the climate issues. Results for processesassociated with valuing people at SJC may also beseen through satisfaction ratings for Convocationtrainings (Figures 4.1 and 4.2).AQIP Category Four: Valuing People 43