AQIP 2007 Systems Portfolio - San Juan College

San Juan College – AQIP Systems Portfolio- November 2007Figure 8.2 SJC Planning Processconcluded that emphasis in the new fiscal yearneeded to be placed on a few high priority goals ofthe Strategic Plan rather than attempting to implementall of them (see Table 5.#). The taskforcesassociated with these areas of emphasis wereannounced at the Fall 2007 convocation.Subsequently, 125 employees have become involvedin the work of these groups. The work of thetaskforces will inform the future direction of thestrategic planning process and further revisions of thePlan in the years ahead.Goals are reviewed annually and adjusted whenneeded in response to changing needs in the regionand institutional performance. Key influences indetermining short-term and long-term strategies includestate and federal regulations as well asdirectives handed down from the Higher EducationDepartment and accrediting bodies. Conflictingexpectations of key stakeholders are resolved by thePresident, in consultation of the Board of Trusteesand Vice Presidents.8P3 Action plan development is an integral part ofthe planning process. Charges are now developedfor each taskforce established to address strategicpriorities. Charges include purpose, timeline, specificassignment, evaluating effectiveness and reportingmechanism. Individual Charters of Accountability arewritten for professional staff that incorporatedepartmental, unit and institutional goals andobjectives into annual work plans.8P4 SJC coordinates and aligns processes at variousinstitutional levels from both a top-down and bottomupapproach (see Figure 8.2). With the membershipof the President’s Cabinet reflecting the seniorleadership from every work group on campus, itfollows that once college goals and priorities areestablished and responsibility is assigned, theinitiatives are reflected in the planning activities ofeach work group.The Quick Quality Checks, piloted in 2006 documentcontinuous quality improvement at the operationallevel (Table 8.5). The pilot provided a baseline ofprogress towards understanding student and otherstakeholder needs, setting direction, planning andimproving; measures and improvements; developingpeople; building effective processes and relationshipsand communication. Quick Quality Checks arereviewed annually to identify priorities forimprovement as part of the annual planning process.8P5 Performance measures are developed andagreed upon among all community colleges in NewMexico. The measures are updated and analyzedannually. Specific targets are established by SJC’sTrustees, President and Vice Presidents. Themeasures and targets are reported to the New MexicoAQIP Category Eight: Planning Continuous Improvement 71