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38 PART I: General IssuesKey ConceptKey Conceptobserver is the instrument for psychological measurement. More specifically,agreement among a number of observers provides the basis for psychologicalmeasurement. For example, if several independent observers agree that a certainaction warrants a rating of 3 on a 7-point rating scale of aggression, that isa psychological measurement of the aggressiveness of the action.Measurements must be valid and reliable. In general, validity refers to the“truthfulness” of a measure. A valid measure of a construct is one that measureswhat it claims to measure. Suppose a researcher defines intelligence in terms ofhow long a person can balance a ball on his or her nose. According to the principleof “operationalism,” this is a perfectly permissible operational definition.However, most of us would question whether such a balancing act is really avalid measure of intelligence. The validity of a measure is supported when peopledo as well on it as on other tasks presumed to measure the same construct. Forexample, if time spent balancing a ball is a valid measure of intelligence, then aperson who does well on the balancing task should also do well on other acceptedmeasures of intelligence.The reliability of a measurement is indicated by its consistency. Several kindsof reliability can be distinguished. When we speak of instrument reliability, weare discussing whether an instrument works consistently. A car that sometimesstarts and sometimes doesn’t is not very reliable. Observations made by two ormore independent observers are said to be reliable if they show agreement—thatis, if the observations are consistent from one observer to another. For example,when psychologists asked college students to rate the “happiness” of medalwinners at the 1992 Summer Olympics in Barcelona, Spain, they found thatrater agreement was very high (Medvec, Madey, & Gilovich, 1995). They alsofound, somewhat counterintuitively, that bronze (third place) medal winnerswere perceived as happier than silver (second place) medal winners, a findingthat was explained by a theory of counterfactual thinking. Apparently, peopleare happier just making it (to the medal stand) than they are just missing it(i.e., missing a gold medal).The validity and reliability of measurements are central issues in psychologicalresearch. You will encounter various ways in which researchers determinereliability and validity as we introduce you to different research methods.HypothesesA hypothesis is a tentative explanation for something. Hypotheses frequentlyattempt to answer the questions “How?” and “Why?’’ At one level, a hypothesismay simply suggest how particular variables are related. For example, anemerging area of psychological research asks, Why do people purchase “green”products, especially when these products are often more expensive and may beless luxurious or effective than conventional, nongreen products? An exampleis the successful Toyota Prius, which is as expensive as cars that are more comfortableand perform better. One hypothesis for green purchases relates to altruism,the tendency toward selfless acts that benefit others (Griskevicius, Tybur, &Van den Bergh, 2010). Purchasing green products can be seen as altruistic becausethe environment and society benefit, with a greater cost to the selfless purchaser.

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