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CHAPTER 5: Survey Research 169similar to those anticipated in the final administration of the survey.Pretest respondents must also be typical of those to be included in thefinal sample; it makes little sense to pretest a survey of nursing homeresidents by administering the questionnaire to college students. Thereis one way, however, in which a pretest does differ from the finaladministration of the survey. Respondents should be interviewed atlength regarding their reactions to individual questions and to thequestionnaire as a whole. This provides information about potentiallyambiguous or offensive items.The pretest should also serve as a “dress rehearsal” for interviewers,who should be closely supervised during this stage to ensure that theyunderstand and adhere to the proper procedures for administering thequestionnaire. If major changes have to be made as a result of problemsdiscovered during the pretest, a second pretest may be needed todetermine whether these changes solved the problems.Step 6. After pretesting is completed, the final step is to edit the questionnaireand to specify the procedures to be followed in its final administration.To reach this final step successfully, it is important to consider guidelinesfor the effective wording of questions and for the ordering of questions.Guidelines for the Effective Wording of Questions Lawyers have long known thathow a question is phrased has great impact on how that question is answered.Survey researchers need to be equally conscious of this principle. This point isillustrated in a study that examined people’s opinions about allocating scarcevaccines during a hypothetical flu epidemic (Li, Vietri, Galvani, & Chapman,2010). These researchers found that respondents’ decisions about vaccine allocation(in effect, who would live and who would die) were affected by whethervaccination policies were written in terms of “saving lives” versus “lives lost.”Thus, the way the questions were worded influenced how respondents judgedthe value of people’s lives. In a typical survey, only one wording is used foreach question so, unfortunately, the influence of the wording of questions in agiven survey can almost never be determined precisely.Clark and Schober (1992) point out that respondents presume that the meaningof a question is obvious. This has important implications. For instance,when a question includes a vague word, respondents may interpret the word invarious ways according to their individual biases and their own ideas of what is“obvious.” Thus, words like “few” or “usually,” or terms such as “global warming,”may be interpreted differently by different individuals. Respondents alsotend to assume that words in a survey are used in the same way as in their subcultureor culture. A recent example in popular culture is figuring out whether“bad” means “good.” Clark and Schober (1992) cite as an example a surveyorwho wanted to ask Mexican residents in the Yucatán the question “How manychildren do you have?” When translated into Spanish, the surveyor used theword niños for children, but villagers in this area of Mexico treated niños asincluding living children and children who have died. Respondents also mayreasonably assume that if the surveyor asks a question, then it is one that therespondent can answer. This assumption can lead respondents to give answers

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