National Archives of Australia - Annual reports

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in information and education activities, and thepercentage of participants reporting an increasedawareness and understanding of Australia’sheritage and democracy (Table 11).Program 2.2 summary of performanceTables 10 and 11 present the Archives’performance in relation to Program 2.2.Details of the Archives’ activities supporting theachievement of key performance targets relatingto Program 2.2 follow.Access to recordsNational Reference ServiceIn 2010–11, the Archives received 84,295 referenceenquiries from the public (Table 12). The records ofthose who served in the Australian defence forcesin World War I and World War II, and records aboutpeople who migrated to Australia after World War IIcontinued to be in high demand.Most people access records through digital copieson the Archives’ website (via RecordSearch).A total of 1,928,552 records were accessed viaRecordSearch in 2010–11 (Table 13).Table 11: Program 2.2 key performance indicators, 2010–11Key performance indicatorRecords accessed in reading rooms or through theNational Reference Service (number)Target in 2010–11 PortfolioBudget StatementsAchievement in2010–11100 000 110 562Records accessed online (number) 1 100 000 1 928 552Unique visits to the Archives’ websites (number) 1 600 000 5 174 156*Participants in information and education activities (number) 100 000 207 911Participants in Archives activities who are satisfied (%) 90 96Participants in Archives activities who report an increasedawareness and understanding of Australia’s heritage anddemocracy (%)90 94* Consistently high achievement in relation to this key performance indicator has resulted in the setting of a stretch target of5 million visits to the Archives’ websites for 2011–12.Table 12: Reference enquiries from the public, 2006–07 to 2010–11Reference enquiries received by theNational Reference Service, telephoneor online, including requests through theNational Digitisation Service2006–07 2007–08 2008–09 2009–10 2010–11103 362 87 037 74 614 69 105 65 148Visits to reading rooms 20 372 21 320 22 290 22 604 19 147Total reference enquiries 123 734 108 357 96 904 91 709 84 295Table 13: Records accessed by the public, 2006–07 to 2010–112006–07 2007–08 2008–09 2009–10 2010–11Digital copies via RecordSearch 1 485 145 2 023 328 1 991 126 2 071 396 1 928 552Original records accessed in reading rooms 49 496 48 275 57 341 54 484 57 805Original records accessed or copied bystaff for researchers75 910 78 031 62 167 62 860 49 803Total original records accessed 125 406 126 306 119 508 117 344 107 608Report on performance 25
Changes to the public access provisions ofthe Archives Act 1983 were implemented on1 January 2011. The most significant change sawthe open period (the time when Commonwealthrecords, including Cabinet records, are eligible forrelease under the Archives Act) commence after20 years instead of 30. Cabinet notebooks willbe released after 30 years, not 50 years as waspreviously the case. Each year until 2020, twoyears of Commonwealth records enter the openperiod while three years of Cabinet notebooks willbe eligible for release.In May 2011, the Archives released a pilot onlineforum for users of RecordSearch to raise issues,ask questions, share tips and provide feedback.The RecordSearch Forum facilitates ongoinginteraction between users of the online service andArchives staff, and within the first month of operationthe forum had generated 21 discussion topics.Late in 2010–11, the Archives procured an onlinereference-enquiry management tool. This willenable the Archives to manage the process ofassisting the public access records more effectively.The tool is being customised and will be availableon the Archives’ website in 2011–12.National Digitisation ServiceThe National Digitisation Service continued toprovide online access to digital copies of theArchives’ records. An extensive digitisationprogram, which focuses on high-value,high-use or at-risk records, underpins thisservice. Records digitised through the serviceare accessible via RecordSearch at no cost. Thepublic is able to view lists of current and completeddigitisation projects, and propose future projects onthe Archives’ website.If a person requires online access to records beforethey are available under the National DigitisationService, they can identify and, for a fee, orderdigital copies.Digitisation Officer Steph Katzer at work, NationalArchives of Australia, 2011. More than 23 million pagesof the Archives’ records have been digitised.In 2010–11, digitisation priorities continued tofocus on Cabinet, immigration and defenceservice records. In addition, the Archives’ stateand territory offices focused on digitising high-userecords (such as immigration and post officerecords), and records of significance to localcommunities. At 30 June 2011, 23,167,826 pageswere digitised and published on RecordSearch –an increase of 1,102,222, or 5 per cent, over theprevious financial year (Table 14).Online access to recordsRecordSearch is the Archives’ online researchdatabase. It is the quickest and most efficientway of finding out what is held by the Archives.RecordSearch enables members of the public tolocate records, order copies or request access torecords if they have not yet been made availablefor public access.In accordance with established internationalarchival practice, RecordSearch allows peopleto trace the relationships between individualGilbert HerradaTable 14: Digitised pages and photographs, 2006–07 to 2010–11 (cumulative)2006–07 2007–08 2008–09 2009–10 2010–11Digitised pages on RecordSearch 18 985 128 19 858 157 21 035 756 22 065 604 23 167 826Digitised photographs on PhotoSearch 173 891 196 153 224 265 268 175 293 443Total 19 159 019 20 054 310 21 260 021 22 333 779 23 461 26926 Annual Reports 2010–11
Page 2 and 3: National Archivesof Australiaand Na
Page 4: Our reference: 2011/747The Hon Bren
Page 7 and 8: Appendixes 109Appendix A Resources
Page 9 and 10: The Mayor of CheongjuCity, Beum-deu
Page 11 and 12: International recognitionIn May 201
Page 13 and 14: New map and plan cabinets,Mitchell
Page 15: Governance andorganisational struct
Page 18 and 19: Assistant Director-General, Nationa
Page 20 and 21: Report on performanceThis report on
Page 22 and 23: This advice includes links to other
Page 24 and 25: which sets out the descriptive and
Page 26 and 27: Outcome 2Greater understanding ofou
Page 28 and 29: Table 6: Records transferred to the
Page 30 and 31: Each year, the Archives reviews its
Page 34 and 35: ecords and the agencies that create
Page 36 and 37: Table 18: Internal reconsideration
Page 38 and 39: or participated in a related worksh
Page 40 and 41: Release of Cabinet recordsOn 1 Janu
Page 42 and 43: Access service standardsThe Archive
Page 44 and 45: Management and accountabilityState
Page 46 and 47: Holly Schutle and Marcus HaymanSecu
Page 48 and 49: Privacy CommissionerThe Privacy Com
Page 50 and 51: Table 20: Classification and gender
Page 52 and 53: • reflecting Australia’s cultur
Page 54 and 55: with emphasis on assets that suppor
Page 56 and 57: Total income decreased by $11.923 m
Page 58 and 59: Financial statements andsupporting
Page 60 and 61: Financial statements 53
Page 62 and 63: STATEMENT OF COMPREHENSIVE INCOMEfo
Page 64 and 65: STATEMENT OF CHANGES IN EQUITYfor t
Page 66 and 67: SCHEDULE OF COMMITMENTSas at 30 Jun
Page 68 and 69: SCHEDULE OF ASSET ADDITIONSfor the
Page 70 and 71: SCHEDULE OF ADMINISTERED ITEMS2011
Page 72 and 73: Note 1: Summary of Significant Acco
Page 74 and 75: Interest revenue is recognised usin
Page 76 and 77: The Archives makes employer contrib
Page 78 and 79: 1.15 Property, Plant and EquipmentA
Page 80: 1.17 InventoriesInventories held fo
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2011 2010$'000$'000Note 3D: Depreci
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Note 5: Financial Assets2011 2010$'
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Note 6: Non-Financial Assets2011 20
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Note 6B (Cont'd): Reconciliation of
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Note 6D: Reconciliation of the Open
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2011 2010$'000$'000Note 6E: Invento
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Note 8: Provisions2011 2010$'000$'0
Page 97 and 98:
Note 10: Contingent Liabilities and
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Note 11B: Average Annual Remunerati
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Note 13: Financial Instruments2011
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Ageing of financial assets that wer
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Notes to the Schedule of Administer
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Appropriation ActAnnualAppropriatio
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Note 16: Special AccountsThe Nation
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Note 18: Reporting of OutcomesThe A
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Departmental Assets:Outcome 1 Outco
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A retrieved card is scannedby a Len
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Appendix AResources allocated to th
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Appendix BRecords authorities issue
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Records and Information ManagementP
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Appendix DSelected records transfer
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Personal records transferred to the
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Table 32: A selection of records de
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Appendix EExhibitions programTempor
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Appendix FPublications programBooks
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Appendix HFreedom of informationMos
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The National Archives Northern Terr
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Table 39: Solar energy generated an
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Appendix JConsultancies, advertisin
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Advertising and marketresearch amou
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Appendix LRepresentation on profess
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Appendix MOccupational health and s
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The South AustralianArchives Centre
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Absent: Mr DavidIrvine AOTrudie Har
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National Archives of AustraliaAdvis
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Glossary and indexesGlossaryAccessA
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Shortened formsAGLSAPSCAARAEDRMSELF
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DescriptionManagement and accountab
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List of figures and tablesFiguresFi
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IndexAboriginal Advisory Group, Vic
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Craven, Greg 31CSIROaudiovisual rec
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Indigenous AustraliansArchives empl
Page 168 and 169:
Pacific Regional Branch of the Inte
Page 170 and 171:
storage of records 5, 21-2storage r
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