Broadband Customer Reporting – XML Release 2 Issue 16.8a

ErrorCodeMessage998 “UserAccountRegistrationIncomplete”996 “No DataFound”995 “DateMismatch”994 “Date RangeExceedsLimit”991 “InvalidNumber ofParameters”993 “InsufficientParameters”992 “Hour RangeExceedsLimit”Commentminutes, it is highly likely that at some point you are likely tohit the database while it is being refreshed. If this is likely tocause problems then it is relatively easy to amend the Perlscript so that it sleeps for a minute and then re-attempts therequest until its gets some sort of XML output using a loopwithin the code.When an account is created by the helpdesk, you need towait at least one hour before the account is ‘activated’. Theaccount gets activated by a batch script which runs onceevery hour. If you attempt to run a report before this time,then error code 998 is returned. If this error persists pleasecontact the helpdesk.Indicates that the query run by the database returned 0rows.This error is returned by the delta reports typically when aStart Date is greater than an End Date. i.e. Start Dateshould always be earlier than the End DateWhen the date range between Start Date and End Dateexceeds 1 day (24 hours) on the ‘Delta Range’ reports thenthis error is returned.When the required number of parameters are not entered,this message is returned.This error is returned when an incorrect number ofparameters are being fed into a queryWhen the pHour is more than 24 hours this error messageis returned.As one might expect, if the URL call fails as a result of an error arising from the HTTP request, it is possible that one of thefollowing errors might be returned to the client. (Information on standard HTTP request error codes as shown here have beentaken directly from http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html and is provided here for reference purposes):