Broadband Customer Reporting – XML Release 2 Issue 16.8a

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Column Title Explanation & Possible Entry Commentsengineer.Other licensed operators A endOther licensed operators B end.BB SFI Fault found on non-BT wiring at the customer end userpremises (Chargeable).BB SFI Fault found on customer sited non BT maintainedequipment (Chargeable).BB SFI Line tested ok by BT engineer at customer premises(Chargeable).BB SFI Fault proved to modem or router (Chargeable).K1 - Knowledge Based Diagnostics RejectionCustomer Notes General notes text These are BT notes relating to the faultsprogressCustomer ID O/Mxxxxxxxxx The Service Provider identifierCustomer The reference given to the fault by the Service providerReferenceEnd User First This field will be removed shortlyNameEnd Users last This field will be removed shortlyNameService ID BBIPxxxxxxxx or FTIPxxxxxxxx or BBEUxxxxxxxx The unique service identifier for the circuitService Level Enhanced or Standard The contract optionTotal OST hh.mm.ss Total out of service time including parkedtimeRepeat ELF This Field Will Be Removed ShortlyExchange Name The name of the telephone exchange that serves the DSL circuitInstalled Date Dd/mm/yyyy hh:mm:ss To Be Removed Shortly Date the circuit was installedFault Status Awaiting Retest - The fault has been cleared by BT Wholesale andis awaiting retest by the SP.Awaiting Appointment - An appointment is requiredUnparked - The fault is with BTTechnical Assistance - TBANo Customer Access - TBAConfirm Flt Cleared - Fault Cleared
Column Title Explanation & Possible Entry CommentsActive – TBARaisedRejectedAcceptedFault FoundCancelledRWTFault Detail Only populated when there is a fault clear, can be a mixture ofalpha and numeric.Supplementary info to the fault cleargiving a lower level of granularityPolicyAlphanumeric20 Char MaxTransaction IDAlphanumeric40 Char Max
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User GuideBroadband Customer Report
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Document History
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Issue Date Reason EffectiveDate14.3
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Issue Date Reason EffectiveDateComp
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Issue Date Reason EffectiveDate3. M
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Issue Date Reason EffectiveDateComp
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Issue Date Reason EffectiveDate16.8
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If you have any difficulty running
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For WBC/21 CN Circuits Only:• Mod
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Please note that the following chan
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2. No current PSTN contact3. Cancel
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1. Addition of new data items in th
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‘NO’ signifies that the Order d
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d)Max End User Summary XML: Four ne
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• ‘Reason for Change of Date’
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A new field “Service Option” is
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4. Increase in field length of Serv
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The field “Downstream Line Rate
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3. SESSION_REQUEST_PER_SP_XML4. SP_
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Where there is an SP Migration taki
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910 Data Mismatch911 Line Qualifica
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Example XML RequestsAs an example,
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In the MSO Fault Search you can ins
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https://www.wcr.bt.com/bbtcr/xmldow
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Advanced Services XMLIn Session Req
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WBC Product XMLThe URL of ‘Order
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User-Agent: Mozilla/4.0 (compatible
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• Customer Appointment Slot• Cu
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• Fault Reason• Fault Clear•
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14/02/2003 10:20:33BB123514/02/2003
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18/06/2003 00:11:46 ## clear notes
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996No Data Found996No Data Found996
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30/03/2004 05:02:011BBIP10797486 2B
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For a negative result, the followin
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Hour Range Exceeds LimitService Pro
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234502/02/2007 18:00:00adsl12342Ele
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No Data FoundIf the date entered is
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Date Range Exceeds LimitDSL Max Ser
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ip90800cbuk897879O/M5708970008-MAY-
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995Date MismatchIf the difference b
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Date Entered out of RangeIf the sta
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If a negative result is encountered
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Date Entered out of RangeIf the sta
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Users With Throttle To Subscription
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INVENTORY DETAIL XMLThe purpose of
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07/04/2006 04:30:0207/04/2006 09:40
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Fault Delta Dates XML V2For a posit
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AgreedAppointmentDate />For a negat
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07/04/200807/04/200821CN48Kbit/s448
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1234562678Standard Service CareFirs
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01595693403NULLCBUK1990105971-RDIDF
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ADSLN/AAUTO
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18/04/2008 01:00:00For a positive r
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BT RETAIL04558129930455812993CUG500
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The firewall and network capacity h
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perl actuate_xml.pl “Release+2/XM
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ErrorCode9xxMessageCommentGlobal Co
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Error Message CommentCode4xx Client
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ErrorCodeMessageError”, also“Co
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install as above• Download OpenSS
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Category>>File Names Systems Lockin
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:CPAN id: G/GA/GAASemail: gisle@Act
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Requires:Category>>libwww-perl-5.65
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Crypt::SSLeayCrypt::SSLeay OpenSSL
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Order Delta GM Dates XML V3 DTD
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Order Delta GM Dates XML V2 DTD - T
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Order Delta GM Dates XML DTD - This
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Order Delta GM XML DTD - This will
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Line Rate Synchronisation Report DT
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Max End User Summary Report DTDThe
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DSL Max Service Option Report DTDSe
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Bandwidth per SP XML DTD
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Fault Delta Dates XML V2 DTDThe fol
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MSO Fault XML DTDFor WBC/21 CN Circ
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For WBC/21 CN Circuits:MSO ByRefere
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Lost Migration Report V4 DTDLost Mi
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PEW XML DTDFor 20 CN Circuits:For W
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WBC XMLOrder Delta GM Dates XML V4
Page 168: Order Delta GM Dates XML V5 DTD(whe
Page 173: CustomerGroupName, EUContactNo, EUP
Page 177: Following DTD is for 20 CN and WBC/
Page 180 and 181: Order Report ColumnsBelow is a tabl
Page 182 and 183: Column Title Possible Entries Forma
Page 214 and 215: Column Title Explanation & Possible
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Broadband Customer Reporting – XML Release 2 Issue 16.8a

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