Broadband Customer Reporting – XML Release 2 Issue 16.8a

Column Title Possible Entries Format ExplanationCompletion DateDateBlankDD/MM/YYYY The date that the service request was complete inBT’s back end systems and BT starts/ceases billing.Blank – order has not yet completedCease TypeCEASE(P)CEASE(L)CEASE(M)CEASEBLANKCEASE(W)Alphanumeric50 Char MaxCEASE(W) is a new value for WLR3 Cease Order.CSAC4 letters and then six numbers.BlankAlphanumeric20 Char MaxCustomer Customer Name Alphanumeric100 Char MaxUpper & LowerCaseCustomerAgreed DateCustomerAppointmentDateCustomerAppointment SlotThe central link circuit number for Datastream andVideoStream products only.Several services can share the same CSACreference.Blank - IPstream or does not have a CSACreference assigned yetCustomer name as recorded in eCoDate DD/MM/YYYY The date chosen by the SP, subject to StandardLead Times. This will usually be changed in theevent of a re-appointment request. It is either thedate agreed for the installation visit or the dateagreed for service to commence/ change/ cease.Appointment DateBlank2 or Slot 23 or Slot34 or Slot 4DD/MM/YYYYAlphanumeric50 Char MaxDate – the appointment date on which the engineer willvisit the End User.Blank - if the appointment has not yet been booked orthe order is self-install2 or Slot 2, the appointment has been requestedbetween 8am and 10.30am3 or Slot3, the appointment has been requested 4 orbetween 10.30am and 1pm4 or Slot 4, the appointment has been requestedbetween 1pm and 3.30pm