Broadband Customer Reporting – XML Release 2 Issue 16.8a

• Fault Reason• Fault Clear• Fault DetailXML – Escape CharactersAccording to the W3 consortium 4 , by default, certain characters need to be escaped. Specifically these are “ < ” (less than), “ > ”(greater than),” ‘ “ (apostrophe), “ & “ (ampersand) and “ “ “ (double-quote character a.k.a. ‘speech marks’).The mappings for replacement characters are listed below:Character …Replace With< &lt;> &gt;“ &quot;‘ &apos;&&amp;(newline) &#x0A;Table 1: Escape character mappingsXML – CharsetIn accordance with W3C standards, all XML documents will be output using the UTF-8 charset (see http://www.utf-8.com/).MSO Fault XMLThe purpose of the MSO Fault XML report is to allow the user to perform a “one-shot” check to see if a given CBUK, Telephonenumber or Service Id is currently impacted by a known MSO. The data returned is the same as the data in the current “MSO FaultSearch” report available on the web.The report itself can be instigated using either the telephone number (DN), the network ID (CBUK no.) or the service id. The checkis done in real time, to see if the reporting service is impacted by a known MSO.4See for example http://www.w3.org/TR/1998/REC-xml-19980210#wf-entities. Also: http://tech.irt.org/articles/js212/.