Broadband Customer Reporting – XML Release 2 Issue 16.8a

Please note however that BT will not provide any implementation support should the user choose a scripting tool other than PERL5 to implement the URL call.Fail After 3 AttemptsIf an attempt to get an XML return fails three times in a row then it is likely that a serious problem has occurred. In such a scenarioit is recommended that traps are coded into the script so that users can be alerted and a problem record raised with the helpdesk.In this sort of situation don’t make further requests to the system until the helpdesk has been alerted and a fix has been put inplace.Gleaning Value From DataXML was first specified with the DPH (Desperate Perl Hacker) in mind; in other words a key requirement was that it be easilyprocessable by a wide range of easily available (ideally free) tools across as wide a range of software platforms as possible.This vision has been amply realised with support from the largest software companies such as IBM (http://www-106.ibm.com/developerworks/xml/), Oracle (http://technet.oracle.com/tech/xml/content.html), Sun (http://wwws.sun.com/software/xml/index.html)Microsoft (http://msdn.microsoft.com/library/default.asp?url=/nhp/Default.asp?contentid=28000438), and from Open Source initiatives such asApache (http://xml.apache.org/), with standards developed largely by W3C (http://www.w3.org/). In particular, users may find it worthwhileto investigateXSLT as a means of processing their data either for immediate visualisation in a browser or in their automated OSSDTDsOrder Delta GM Dates XML V4 DTD