Broadband Customer Reporting – XML Release 2 Issue 16.8a

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Column Title Possible Entries Format ExplanationOrder StatusPLACEDAlphanumeric30 Char MaxCANCEL REQUESTERRORCANCELLEDCOMPLETEDIn relation to the processing of CRF(Customer Requirements Forms) onlyCRF REJECTEDCRF CANCELLEDThe stage the order has reached in processing – thisis supplemented by the Line Item Sub-statusPlaced – The order is being processed by BTCancel request – A request to cancel the order hasbeen issuedError – The order processing cannot continue, forexample where a cancellation request has beenissued too late in the order processingCancelled – The order has been cancelled andprocessing is terminatedCompleted – Provision completed. Billing isinstigated/ceasedCRF Rejected - The CRF is rejected due toincompleteness or failure of the pre-order enquirycheck prior to order entryCRF Cancelled – The CRF was cancelled due toincomplete data at order creationOrder TypeAssignedPROVIDEPROVIDE NO APPOINTPROVISIONCEASECEASE & RECOVER and CEASEWITH JIFFY BAGCONVERTAlphanumeric50 Char maxAssigned – example where the order has beencreated and not submitted due not having anappointment on an engineer install or the SP isunable to cancel an orderDenotes the type of orderProvide – Provide a new BT installed serviceProvide no appoint – Provide a self install serviceProvision – Provide a new BT installed serviceCease – cease an existing self installed serviceCease & recover and Cease with a jiffy bag – Cease aBT installed service. (Changes to Cease if a SelfInstall Product)Convert – Convert an existing service from a differentproduct family, to a new product and serviceShift - Move an existing service termination within thecustomer premises.
Column Title Possible Entries Format ExplanationRE-Grade – change the speed or variant of anSHIFTexisting service within the same product familyChange – Change to configuration of service suchRE-GRADEas domain nameMigrate EU – Request to acquire an end-userCHANGEcurrently with an alternative service providerChange – Change to configuration of service suchMIGRATE EUas domain nameMigrate EU – Request to acquire an end-user21CN MIGRATIONcurrently with an alternative service providerCHANGE MAINTENANCESIMULTANEOUSREGRADE VCMODIFYSP MIGRATIONFALSE GREENREGRADE BSRMODIFYAMEND OF PROVIDEOrder generated to cater for migration of a circuit onto the 21 st Century NetworkChange maintenance – Request to changemaintenance levelSimultaneous – Denoting that the order is combinedwith a PSTN orderRegrade VC denotes this Order is a VC MigrationModify- This is a Generic Modify Order, where anumber of changes can be made at the same timeSP Migration- Again this belongs to the GenericModify family , in addition the End User is switchingservice to a new Service ProviderFalse Green & Regrade BSR refer to Bulk SpeedRegradesAMEND OF MODIFYAMEND OF CEASECANCEL OF PROVIDECANCEL OF MODIFY
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User GuideBroadband Customer Report
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Document History
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Issue Date Reason EffectiveDate14.3
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Issue Date Reason EffectiveDateComp
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Issue Date Reason EffectiveDate3. M
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Issue Date Reason EffectiveDateComp
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Issue Date Reason EffectiveDate16.8
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If you have any difficulty running
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For WBC/21 CN Circuits Only:• Mod
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Please note that the following chan
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2. No current PSTN contact3. Cancel
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1. Addition of new data items in th
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‘NO’ signifies that the Order d
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d)Max End User Summary XML: Four ne
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• ‘Reason for Change of Date’
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A new field “Service Option” is
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4. Increase in field length of Serv
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The field “Downstream Line Rate
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3. SESSION_REQUEST_PER_SP_XML4. SP_
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Where there is an SP Migration taki
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910 Data Mismatch911 Line Qualifica
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Example XML RequestsAs an example,
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In the MSO Fault Search you can ins
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https://www.wcr.bt.com/bbtcr/xmldow
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Advanced Services XMLIn Session Req
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WBC Product XMLThe URL of ‘Order
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User-Agent: Mozilla/4.0 (compatible
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• Customer Appointment Slot• Cu
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• Fault Reason• Fault Clear•
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14/02/2003 10:20:33BB123514/02/2003
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18/06/2003 00:11:46 ## clear notes
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996No Data Found996No Data Found996
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30/03/2004 05:02:011BBIP10797486 2B
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For a negative result, the followin
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Hour Range Exceeds LimitService Pro
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234502/02/2007 18:00:00adsl12342Ele
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No Data FoundIf the date entered is
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Date Range Exceeds LimitDSL Max Ser
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ip90800cbuk897879O/M5708970008-MAY-
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995Date MismatchIf the difference b
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Date Entered out of RangeIf the sta
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If a negative result is encountered
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Date Entered out of RangeIf the sta
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Users With Throttle To Subscription
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INVENTORY DETAIL XMLThe purpose of
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07/04/2006 04:30:0207/04/2006 09:40
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Fault Delta Dates XML V2For a posit
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AgreedAppointmentDate />For a negat
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07/04/200807/04/200821CN48Kbit/s448
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1234562678Standard Service CareFirs
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01595693403NULLCBUK1990105971-RDIDF
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ADSLN/AAUTO
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18/04/2008 01:00:00For a positive r
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BT RETAIL04558129930455812993CUG500
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The firewall and network capacity h
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perl actuate_xml.pl “Release+2/XM
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ErrorCode9xxMessageCommentGlobal Co
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Error Message CommentCode4xx Client
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ErrorCodeMessageError”, also“Co
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install as above• Download OpenSS
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Category>>File Names Systems Lockin
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:CPAN id: G/GA/GAASemail: gisle@Act
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Requires:Category>>libwww-perl-5.65
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Crypt::SSLeayCrypt::SSLeay OpenSSL
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Order Delta GM Dates XML V3 DTD
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Order Delta GM Dates XML V2 DTD - T
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Order Delta GM Dates XML DTD - This
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Order Delta GM XML DTD - This will
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Line Rate Synchronisation Report DT
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Max End User Summary Report DTDThe
Page 149 and 150: DSL Max Service Option Report DTDSe
Page 151 and 152: Bandwidth per SP XML DTD
Page 153 and 154: Fault Delta Dates XML V2 DTDThe fol
Page 155 and 156: MSO Fault XML DTDFor WBC/21 CN Circ
Page 157 and 158: For WBC/21 CN Circuits:MSO ByRefere
Page 159 and 160: Lost Migration Report V4 DTDLost Mi
Page 161 and 162: PEW XML DTDFor 20 CN Circuits:For W
Page 163: WBC XMLOrder Delta GM Dates XML V4
Page 168: Order Delta GM Dates XML V5 DTD(whe
Page 173: CustomerGroupName, EUContactNo, EUP
Page 177: Following DTD is for 20 CN and WBC/
Page 180 and 181: Order Report ColumnsBelow is a tabl
Page 182 and 183: Column Title Possible Entries Forma
Page 214 and 215: Column Title Explanation & Possible
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Broadband Customer Reporting – XML Release 2 Issue 16.8a

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