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CONVERGENCE JULY - AUGUST 2016

Malaysias' Airport Magazine

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Business<br />

ERAMAN<br />

BOUNCES BACK<br />

Malaysia Airports Niaga improves its sales<br />

performance for the first quarter of <strong>2016</strong><br />

ERAMAN<br />

General Manager,<br />

Zulhikam Ahmad<br />

Malaysia Airports (Niaga) Sdn Bhd or better<br />

known as ERAMAN is back in business with<br />

a gusto proving an increase in sales of up<br />

to 15 percent for the first quarter of <strong>2016</strong>.<br />

ERAMAN General Manager, Zulhikam<br />

Ahmad who has been with the company for<br />

over a year said, “ERAMAN being the largest<br />

duty free retailer in Malaysia has seen<br />

significant ups and downs this past year."<br />

“I am very pleased to note that this year<br />

however, we have seen a tremendous yearon-year<br />

increase in our sales for the first<br />

quarter of <strong>2016</strong>."<br />

Zulhikam added that although the company<br />

showed positive results, further improvements<br />

would need to take place in order for<br />

ERAMAN to grow its presence in leading<br />

airports in Malaysia and regionally. While the<br />

company continues to diversify its offerings<br />

with focus on its duty free businesses and<br />

food and beverage in airports throughout<br />

the country, it needs to also embrace the<br />

many new exciting possibilities and that the<br />

journey should not stop here.<br />

“We must remember that travel retail will<br />

face many implications and challenges<br />

ahead. With a strong growth in passenger<br />

movement this year and the launch of a<br />

year-long campaign to reward our loyal<br />

customers called “Eraman Sales<br />

Extravaganza”, I am confident that<br />

ERAMAN will flourish even further and that<br />

our sales can achieve a double digit growth<br />

by year-end based on sales figures.<br />

“It is crucial to move forward with continued<br />

vigour and cohesiveness as a formidable<br />

company and team, following the many<br />

measures that have been put in place in<br />

order to evolve.”<br />

ABOUT ERAMAN<br />

Malaysia Airports (Niaga) Sdn Bhd (MAN),<br />

incorporated in 1993, is a wholly-owned<br />

subsidiary of Malaysia Airports Holdings<br />

Berhad. Through its renowned brand<br />

ERAMAN, MAN started out with high-end<br />

fashion boutiques at Sultan Abdul Aziz Shah<br />

International Airport in Subang. MAN went<br />

on to expand its businesses in KLIA when<br />

the airport opened in 1998.<br />

Currently MAN operates more than 50 retail<br />

and F&B outlets throughout KLIA, klia2,<br />

Kuching, Kota Kinabalu, Penang, Langkawi,<br />

Labuan and Kota Bharu airport.<br />

MAN is positioned as the premier airport<br />

retailer in a wide range of dutyfree and nonduty<br />

free products, with highly competitive<br />

prices whilst providing the desired complete<br />

retail experience for its customers.<br />

94

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