01.09.2016 Views

Beginning Oracle Database 11g Administration From Novice to Professional

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

CONTENTS<br />

xiii<br />

CHAPTER 11 Fixing Problems ............................................223<br />

Systematic Five- Step Problem- Solving Method .....................224<br />

The Book We All Want and Best Practices for Problem Management . . 226<br />

Real-Life Example—Unresponsive Listener ........................227<br />

Define the Problem ........................................227<br />

Investigate and Analyze the Problem .........................228<br />

Solve the Problem and Implement the Solution ................229<br />

One Week Later ...........................................231<br />

Opportunities for Improvement ..............................231<br />

Incident Management vs. Problem Management. . . . . . . . . . . . . . . . . . . . 231<br />

Internet Resources .............................................232<br />

Working with <strong>Oracle</strong> Support .....................................236<br />

Remote Diagnostic Agent (RDA) .............................239<br />

Au<strong>to</strong>matic Diagnostic Reposi<strong>to</strong>ry (ADR) .......................239<br />

Error Codes ....................................................240<br />

Four Errors ....................................................242<br />

ORA-01555: Snapshot Too Old ..............................242<br />

ORA-00060: Deadlock Detected .............................244<br />

ORA-00600: Internal Error Code .............................245<br />

ORA-07445: Exception Encountered .........................252<br />

Summary ......................................................252<br />

Exercises ......................................................253<br />

Further Reading ................................................254<br />

CHAPTER 12 Backups ....................................................255<br />

Why Do You Need Backups? .....................................256<br />

Horror S<strong>to</strong>ries ..................................................257<br />

Types of Backup ...............................................258<br />

Tape Backups vs. Disk Backups .............................258<br />

Full Backups vs. Partial Backups ............................259<br />

Level 0 Backups vs. Level 1 Backups ........................259<br />

Physical Backups vs. Logical Backups ........................259<br />

Consistent Backups vs. Inconsistent Backups .................260<br />

Hot vs. Cold Backups .......................................260<br />

<strong>Oracle</strong>-Managed Backups vs. User- Managed Backups .........261

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!