Beginning Oracle Database 11g Administration From Novice to Professional

CHAPTER 15 THE BIG PICTURE AND THE TEN DELIVERABLES 349
The approach I recommend is that the Standard Operating Procedure explicitly state
whose approval is required. The following is a short list:
If all the necessary approvals have been obtained, the formal approval of the change
czars becomes a mere formality.
Notification
This section describes who should be notified before the work begins and the mechanisms
and procedures that should be used.
Backup
This section provides step-by- step instructions for creating backups in case the work
needs to be undone.
Staging Activities
This section addresses all other preparation steps that are not covered by the approval,
notification, and backup sections.
Execution
This section provides step-by- step instructions on how the work should be done.
Verification
This sections states what “successful” execution means. For example, it may require confirmation
from a user that they are able to use the application.
Backout
This section provides step-by- step instructions on using the backups if it becomes necessary
to reverse the change.