Course Guide 2017-18
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LEVEL 2<br />
DIPLOMA IN<br />
TRAVEL & TOURISM<br />
AGE: 16+ TYPE: FT DURATION: 1 YEAR<br />
H<br />
This City & Guilds course will develop your<br />
knowledge and understanding of the travel<br />
and tourism industry. You will also gain<br />
valuable work-based skills to help you get<br />
ready to find work in this sector.<br />
UNITS<br />
»»<br />
Worldwide Travel<br />
»»<br />
Tourism Destinations<br />
»»<br />
Customer Service<br />
»»<br />
Selling Skills<br />
»»<br />
Retail Travel Services<br />
»»<br />
UK Travel & Tourism Destinations<br />
»»<br />
Interpersonal Skills for the Travel & Tourism<br />
Workplace<br />
»»<br />
An Introduction to the Cruise Industry<br />
»»<br />
How to Meet & Greet in the Travel Industry<br />
ASSESSMENT METHODS<br />
»»<br />
Practical assessments<br />
»»<br />
Written assignments<br />
»»<br />
Exams<br />
ENTRY REQUIREMENTS<br />
»»<br />
2—4 GCSEs grade A*—D, or<br />
»»<br />
Level 1 equivalent<br />
PROGRESSION/WHAT NEXT<br />
»»<br />
Level 3 Diploma in Travel and Tourism<br />
»»<br />
Apply for employment as a Hotel Receptionist,<br />
Travel Agency Consultant, Airport<br />
Customer Services Agent, Overseas Holiday<br />
Representative, Cabin Crew, Cruise Ship<br />
Purser, Tourism Marketing Assistant, Brochure<br />
Production Assistant and Reservations Staff<br />
LEVEL 3<br />
DIPLOMA IN TRAVEL<br />
& TOURISM<br />
(TRAVEL TO<br />
EMPLOYMENT)<br />
AGE: 16+ TYPE: FT DURATION: 1 YEAR<br />
H<br />
This City & Guilds course prepares you to<br />
work within the travel industry. You will also<br />
learn about the business and marketing<br />
aspects of the sector.<br />
UNITS<br />
»»<br />
Overseas Reps<br />
»»<br />
Holiday Parks<br />
»»<br />
Tourism in the UK<br />
»»<br />
Package Holidays<br />
»»<br />
Worldwide Destinations<br />
»»<br />
Business Travel<br />
»»<br />
Global Distribution Systems<br />
ASSESSMENT METHODS<br />
»»<br />
Practical assessments<br />
»»<br />
Written assignments<br />
»»<br />
Exams<br />
ENTRY REQUIREMENTS<br />
»»<br />
4 GCSEs grade A*—C (including English and<br />
Maths), or<br />
»»<br />
Level 2 Diploma (preferably in Travel &<br />
Tourism) at Merit/Distinction<br />
PROGRESSION/WHAT NEXT<br />
»»<br />
Progress onto year 2 to complete the full<br />
Extended Diploma<br />
»»<br />
Apply for a degree/foundation degree in Travel<br />
& Tourism<br />
»»<br />
Employment as a Hotel Receptionist, Travel<br />
Agency Consultant, Airport Customer Services<br />
Agent, Overseas Holiday Representative,<br />
Flight Attendant, Cruise Ship Purser, Tourism<br />
Marketing Assistant, Brochure Production<br />
Assistant, Reservations Staff and Cabin Crew<br />
»»<br />
Apply for an internship, apprenticeship or<br />
training programme at a travel company<br />
LEVEL 3<br />
EXTENDED DIPLOMA<br />
IN TRAVEL & TOURISM<br />
AGE: 16+ TYPE: FT DURATION: 1 YEAR<br />
H<br />
The City & Guilds Extended Diploma in Travel<br />
& Tourism is a practical course that prepares<br />
you for work in the travel industry. You will<br />
also learn about the business and marketing<br />
aspects of the industry.<br />
UNITS<br />
»»<br />
Overseas Reps<br />
»»<br />
Holiday Parks<br />
»»<br />
Tourism in the UK<br />
»»<br />
Promotion & Sales<br />
»»<br />
Developing People in Travel & Tourism<br />
»»<br />
Entertainment Programmes<br />
»»<br />
Work Experience<br />
ASSESSMENT METHODS<br />
»»<br />
Practical assessments<br />
»»<br />
Written assignments<br />
»»<br />
Exams<br />
ENTRY REQUIREMENTS<br />
»»<br />
4 GCSEs grade A* — C (including English and<br />
Maths)<br />
»»<br />
Level 2 Diploma (preferably in Travel &<br />
Tourism) at Merit/Distinction level, or<br />
»»<br />
Level 3 Diploma in Travel & Tourism<br />
PROGRESSION/WHAT NEXT<br />
»»<br />
Apply for a degree/foundation degree in Travel<br />
& Tourism<br />
»»<br />
Employment as a Hotel Receptionist, Travel<br />
Agency Consultant, Airport Customer Services<br />
Agent, Overseas Holiday Representative,<br />
Flight Attendant, Cruise Ship Purser, Tourism<br />
Marketing Assistant, Brochure Production<br />
Assistant, Reservations Staff and Cabin Crew<br />
»»<br />
Apply for an internship, apprenticeship<br />
or training programme at a travel company<br />
Find out more at wlc.ac.uk/travelandtourism<br />
TRAVEL & TOURISM 191
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