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Transact XML<br />

6. Set the IP address from which you will send your messages.<br />

7. Send tests to check the entire system (XML testing is done from outside of Engage).<br />

Developers in your organization may also perform this step. Please go to the Transact XML for<br />

Developers section on this topic page.<br />

Once you complete this process, send this information to your IT department/developers so they can<br />

set up the back-end systems and test the XML submission for the newly created group (see Transact<br />

XML for Developers section on this topic page for technical information).<br />

Comparison of Silverpop Transactional Email Methods<br />

Use the table below to compare the variety of methods Silverpop offers for sending email responses to<br />

clients.<br />

Note: there is a limit of 1,000 SendMailing API calls per day for an Organization. If you need to send<br />

more than 1,000 transactional messages per day, we encourage you to use Transact rather than Engage<br />

API.<br />

Method Engage API Transact XML Transact SMTP<br />

Reply Handling<br />

Link Opened Tracking<br />

ISP Throttling<br />

Yes Yes Yes<br />

Yes Yes Yes<br />

Yes Yes Yes<br />

Bounce Handling<br />

Full<br />

Retry every 15<br />

minutes<br />

Returned after 24<br />

hours<br />

Retry every 15<br />

minutes<br />

Returned after 24<br />

hours<br />

Email or<br />

Unique Key Identifier<br />

Non-Email<br />

Key<br />

Non-Email Key<br />

Non-Email Key<br />

Personalization added at Send<br />

time<br />

Click-to-View Message<br />

Forward-to-a-Friend<br />

Yes Yes No<br />

Yes Yes, with limitations No<br />

Yes No No<br />

10<br />

www.silverpop.com 1-866-SILVPOP (745-8767) © 2012 Silverpop Systems Inc. All rights reserved.

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