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flippingbook manual

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PAGE 158<br />

What to do if your publication is stuck on<br />

the preloader screen?<br />

Sometimes your publication gets stuck on the preloader screen.<br />

How to solve this depends on the situation. Use the following<br />

procedure to solve it:<br />

◆1<br />

◆Determine if the issue only occurs on your own computer or on<br />

all computers.<br />

◆2<br />

◆If it occurs only on your computer then clear your browser's<br />

cache as described on the next page.<br />

◆3<br />

◆If the problem appears on all computers, then how to solve it<br />

depends on the location of your publication:<br />

◆◆If your publication is published on your own website then<br />

try to re-upload it to a new, empty directory on your server.<br />

◆◆If your publication is published on FlippingBook Cloud, then<br />

contact our helpdesk

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