flippingbook manual
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PAGE 158<br />
What to do if your publication is stuck on<br />
the preloader screen?<br />
Sometimes your publication gets stuck on the preloader screen.<br />
How to solve this depends on the situation. Use the following<br />
procedure to solve it:<br />
◆1<br />
◆Determine if the issue only occurs on your own computer or on<br />
all computers.<br />
◆2<br />
◆If it occurs only on your computer then clear your browser's<br />
cache as described on the next page.<br />
◆3<br />
◆If the problem appears on all computers, then how to solve it<br />
depends on the location of your publication:<br />
◆◆If your publication is published on your own website then<br />
try to re-upload it to a new, empty directory on your server.<br />
◆◆If your publication is published on FlippingBook Cloud, then<br />
contact our helpdesk