Business Chief USA July 2019

BARTELL DRUGS
118
“It’s interesting to be
able to really change
and move where our
customers expect
us to be, but then
still embrace and
celebrate the long
history and deep
roots of Bartell’s”
—
Kari Escobedo,
IT, Bartell Drugs
there’s a significant change management
component we have to take into
consideration,” Escobedo explains.
“AI and machine learning. Those are big,
scary words for many traditional
retailers.” Currently, she is pursuing
several proof-of-concept tests of
predictive analytics and automation,
which she hopes will help to demystify
the functionality and experience of
incorporating leading-edge technology
for Bartell’s team.
Looking forward, Escobedo relishes
the chance to continue balancing
JULY 2019