Business Chief USA July 2019
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CASHCO FINANCIAL<br />
174<br />
for staff on how Cashco employees<br />
behave and treat each other. “We work<br />
hard to make sure these are living,<br />
breathing values embodied throughout<br />
the organization,” says Wilson. “The<br />
organization moves quickly, and we<br />
have a big job to do. If we don’t have<br />
clear expectations of ourselves and<br />
the people around us, it’s very hard<br />
to do what we do every day.”<br />
Over the last 5 years Cashco<br />
introduced a decision engine that takes<br />
all the data feed into it and works to<br />
make better predictions on client’s<br />
likelihood of honoring their financial<br />
commitment to them. “At the time, it was<br />
transformational for our business, today<br />
it means we can make better decisions<br />
on affordability and support our clients<br />
need in order to help them maintain a<br />
positive relationship with their money.”<br />
That technology now needs to be<br />
monitored and adjusted continuously<br />
to ensure that, first, clients keep moving<br />
along their credit journey, and second,<br />
that Cashco builds a sustainable<br />
business that can be around for many<br />
years serving the underserved and<br />
underbanked. This technology is heavily<br />
based on artificial intelligence/machine<br />
JULY <strong>2019</strong>