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Business Chief USA July 2019

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CASHCO FINANCIAL<br />

174<br />

for staff on how Cashco employees<br />

behave and treat each other. “We work<br />

hard to make sure these are living,<br />

breathing values embodied throughout<br />

the organization,” says Wilson. “The<br />

organization moves quickly, and we<br />

have a big job to do. If we don’t have<br />

clear expectations of ourselves and<br />

the people around us, it’s very hard<br />

to do what we do every day.”<br />

Over the last 5 years Cashco<br />

introduced a decision engine that takes<br />

all the data feed into it and works to<br />

make better predictions on client’s<br />

likelihood of honoring their financial<br />

commitment to them. “At the time, it was<br />

transformational for our business, today<br />

it means we can make better decisions<br />

on affordability and support our clients<br />

need in order to help them maintain a<br />

positive relationship with their money.”<br />

That technology now needs to be<br />

monitored and adjusted continuously<br />

to ensure that, first, clients keep moving<br />

along their credit journey, and second,<br />

that Cashco builds a sustainable<br />

business that can be around for many<br />

years serving the underserved and<br />

underbanked. This technology is heavily<br />

based on artificial intelligence/machine<br />

JULY <strong>2019</strong>

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