Business Chief USA July 2019

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SERVICE NEW BRUNSWICK 228 “We’re starting to have more conversations about value-based procurement, whereby the results are based on outcomes” — Renée Laforest, Vice President, Finance and Strategic Procurement Division, Service New Brunswick sector,” she explains. “Five or six years ago there was an emphasis on cost, and the strategic procurement division was asked to find substantial savings for the government. Therefore, not unlike a lot of procurement teams, we shifted towards a category management strategy.” In essence, this involves clustering similar items that the company wants to buy under a single cost-effective deal. “We have achieved a significant amount of savings through this new strategy,” Laforest enthuses. JULY <strong>2019</strong>
CLICK TO WATCH: ‘RECENT ECONOMIC SUCCESSES’ 229 However, in the most recent chapters of the firm’s procurement journey, it has shifted towards value-based procurement. This can perhaps be best seen within the healthcare division, notes Laforest: “We’re starting to have more conversations about value-based procurement, whereby the results are based on outcomes. For example, when we purchase insulin pumps for diabetes clients, we’ll carefully look at the needs of our clients and ensure we meet their demands rather than automatically opting for the cheapest pump.” SNB has implemented a range of innovative procurement strategies but it seems, in a lot of cases, you can’t underestimate the power of conversation and understanding the product or service. “We really consider our clients’ needs and requirements when procuring goods and services for them,” Laforest notes. “It’s important that we have these in-depth conversations, particularly when it comes to services. If you’re buying a service you may have more complex needs and requirements, so this dialogue is critical.” Procurement has proven to be at the www.businesschief.com
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HHH USA EDITION JULY 2019 www.busin
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innovation in practice Sprint and A
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CONTENTS 14 Customer-centric invest
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CONTENTS 100 Bartell Drugs 120 Heat
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CONTENTS 182 Ingram Micro 196 Unive
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14 Flexential: Customer-centric inv
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FLEXENTIAL CEO Chris Downie discuss
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FLEXENTIAL 18 “We spend a ton of
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Don’t let your business go darK I
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FLEXENTIAL 22 and reliable fashion,
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CLICK TO WATCH: ‘THE NEXT BIG THI
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“Our ability to offer Professiona
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We also have a host of security fun
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are coming from very far afield, so
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www.businesschief.com 33
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35 efficient.” Thompson took to t
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CLICK TO WATCH: ‘DELOITTE STREAML
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the same four walls - within the sa
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COMPANY BIOS SAP Ariba is how compa
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TECHNOLOGY HOW IS DIGITAL TRANSFORM
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TECHNOLOGY All over the world, supp
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TECHNOLOGY 48 optimised channel mix
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TECHNOLOGY 50 are going to buy by h
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TECHNOLOGY 52 Are there any particu
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TECHNOLOGY “I can’t think of an
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PEOPLE 56 The ELEPHANT in the digit
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PEOPLE 58 As industrial automation
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PEOPLE 60 According to a recent Van
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PEOPLE 62 one priority. So, the mes
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PEOPLE “Digital twin technology s
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SUSTAINABILITY 66 Social impact: ba
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SUSTAINABILITY 68 While most corpor
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SUSTAINABILITY 70 “CSR is a means
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SUSTAINABILITY “Weak outreach eff
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CITY FOCUS Business Chief investiga
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CITY FOCUS | CHICAGO DALLAS 76 A bu
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CITY FOCUS | DALLAS Continuing the
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CITY FOCUS | DALLAS 80 has the powe
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CITY FOCUS | DALLAS TRACK15 Situate
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TOP 10 84 JULY 2019
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TOP 10 86 10 PepsiCo Forbes list 86
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TOP 10 88 08 United Technologies Fo
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TOP 10 90 07 Cisco Systems Forbes l
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TOP 10 92 05 Pfizer Forbes list 54
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95 03 Boeing Forbes list 49 The Boe
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CLICK TO WATCH: ‘#BETTERWITHBARTE
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workers on lunch breaks. “The mak
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CLICK TO WATCH: ‘#LOVINGLOCAL: JO
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- because if they are successful, t
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vision and heritage, while continua
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119 transformation and tradition.
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121 WRITTEN BY SOPHIE CHAPMAN PRODU
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CLICK TO WATCH: ‘HEATH 2018 WORLD
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“It’s also important from a dig
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The company uses Microsoft’s Azur
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illing system,” explains Tuttle.
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133 gasses that come along with the
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CLICK TO WATCH: ‘GEODIS - WE LOGI
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141 reflects on how the procurement
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“On an increasing basis, procurem
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145 FORMING KEY PARTNERSHIPS In ord
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147 providing our staff with the op
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151 of digital-only ‘challenger b
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CLICK TO WATCH: ‘CWB - OBSESSED W
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is at the center of CWB’s progres
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CANADIAN WESTERN BANK 162 is set to
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CANADIAN WESTERN BANK “With the i
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CANADIAN WESTERN BANK 166 JULY 2019
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168 VALUES DRIVING CASHCO FINANCIAL
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CASHCO FINANCIAL Raymond Wilson, CO
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CASHCO FINANCIAL 172 “We work har
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CASHCO FINANCIAL 174 for staff on h
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CASHCO FINANCIAL 176 140,000 Client
Page 178 and 179: From data centre to cloud solutions
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Page 182 and 183: 182 Enabling technology transformat
Page 184 and 185: INGRAM MICRO As the technology indu
Page 186 and 187: INGRAM MICRO 186 “Technology is e
Page 188 and 189: INGRAM MICRO 188 industry experienc
Page 190 and 191: Choose growth. Employee expectation
Page 192 and 193: INGRAM MICRO 192 coaching, differen
Page 194 and 195: INGRAM MICRO Choose sustainable cos
Page 196 and 197: LOGO HERE 196 WRITTEN BY SEAN GALEA
Page 198 and 199: UNIVERSITY OF TORONTO MISSISSAUGA A
Page 200 and 201: UNIVERSITY OF TORONTO MISSISSAUGA 2
Page 206 and 207: collaborative partner for a sustain
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Page 212 and 213: TOWN OF CALEDON Katelyn McFadyen, M
Page 214 and 215: TOWN OF CALEDON 214 “We were reco
Page 216 and 217: TOWN OF CALEDON 216 JULY 2019
Page 218 and 219: TOWN OF CALEDON $100mn+ Annual budg
Page 220 and 221: Savings by Design Program The Town
Page 222 and 223: TOWN OF CALEDON 222 Valley Conserva
Page 224 and 225: 224 Service New Brunswick: procurem
Page 226 and 227: SERVICE NEW BRUNSWICK With a winnin
Page 230 and 231: SERVICE NEW BRUNSWICK 230 bedrock o
Page 232 and 233: SERVICE NEW BRUNSWICK 232 JULY 2019
Page 234 and 235: SERVICE NEW BRUNSWICK Pulling back
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Page 238 and 239: 238 JULY 2019
Page 240 and 241: ANDRITZ Arthur Gooch, Director of I
Page 242 and 243: ANDRITZ “ONCE WE BECAME A FINALIS
Page 244 and 245: ANDRITZ 244 JULY 2019
Page 248 and 249: ANDRITZ SEPARATION MAXIMIZED PRODUC
Page 252 and 253: ANDRITZ 252 “I BELIEVE MANAGERIAL
Page 254 and 255: ANDRITZ are one team working togeth
Page 256: IN TODAY’S HYPERCONNECTED WORLD,
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Business Chief USA July 2019

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