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Business Chief USA July 2019

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should evolve to fulfillment chains, which<br />

can serve multiple channels profitably.<br />

The first step to maximising profitability<br />

is to get a clear picture of order costs<br />

incurred in every channel. This is a complex<br />

problem with multiple, co-dependent<br />

factors. It gets complex because<br />

the costs need to be predicted to ensure<br />

an enterprise has a profitable order<br />

fulfillment scenario. The analysis of the<br />

cost structure and visibility to them is<br />

the first step to maximise profitability<br />

for supply chains.<br />

What are the challenges that enterprises<br />

face as they move to digitise<br />

their supply chain, and what are<br />

a few best practices to overcome<br />

these challenges?<br />

The main challenge is that due to the<br />

changing nature of modern consumer<br />

supply and demand, supply chains need<br />

to get increasingly more agile and more<br />

in tune with short-term planning. Even<br />

traditional industries need to stay abreast<br />

of quickly developing consumer trends<br />

and desires. For example, food and<br />

groceries are a traditional and staple<br />

category. However, today, there are<br />

trends in food that pop up quickly, giving<br />

traditional consumer buying behavior<br />

a very short-term strength. Many categories<br />

overall are moving towards the<br />

shorter-term life cycles, and enterprises<br />

need to move to reflect that as well,<br />

and become leaner and more agile.<br />

How does having better data strategy<br />

create greater supply chain efficiency?<br />

So much of demand is influenced by<br />

what consumers are seeing online - you<br />

essentially can predict what consumers<br />

49<br />

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