Assessment of Needs and Capacity of District Office Professional Staff

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EXPLORING OPTIONS FOR TRAINING continued …. Training Options Programme and Project Management • Proposal and Project Development • Project Management • Other Customer Care and Client Management • Customer Care • Managing Client Relations • Batho Pele • Developing and Assessing Service Standards • Other Communication and Inter-Personal Skills • Effective Communication • Inter-Personal Relations • Motivating Employees in Education • Networking • Report Writing • Facilitating Group Processes • Enhancing Communication System in Schools • Other Knowledge Management • Research Skills for Education Managers • Learning from Colleagues • Collecting and managing resource information for schools • Coaching and Mentoring • Other Priority for General Training Low High 35 Assessment of Need Employee Assessment Assessment of Need Supervisor Assessment 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No 1 2 3 4 5 Yes No Yes No
EXPLORING OPTIONS FOR TRAINING continued …. Training Options Information and Communication Technology • Introduction to Computers • Basic Word Processing • Excel – Spread Sheet Training Programme • Internet and Email • Project Management with MS Project • Other Labour Relations • Policy Framework for labour Relations • Grievance Procedures • Skills for Dispute Resolution • Disciplinary Procedures • Investigation and Reporting in Labour Relations • Other Human Resource Development and Management • Facilitation Skills • Effective Presentation • Skills Development Planning • Performance Management and Development • Planning and Management of Learnerships • Health, Safety and Security in Schools • Managing human Resource Allocation in Schools • Managing Employee Assistance Programmes in Schools • Other Priority for General Training Low High 36 Assessment of Need Employee Assessment Assessment of Need Supervisor Assessment 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No 1 2 3 4 5 Yes No Yes No 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No Yes No 1 2 3 4 5 Yes No Yes No
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Province of the EASTERN CAPE DEPART
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TABLE OF CONTENTS LIST OF TABLES
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Table 43: Training Options : Budget
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1. INTRODUCTION BACKGROUND The Depa
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7. To provide an opportunity for di
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d) Capacity in Budget & Finance Man
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o) Capacity in Organizational Devel
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2. THE CONTEXT OF PROFESSIONAL DEVE
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Fragmentation of Responsibilities i
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3. STAFFING PROFILES This section o
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JOB TITLE OR POSITION Table 2: Job
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The data presented in Table 9 summa
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DISTRICT Grahamstown King William
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Table 7: Overall Qualification by C
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DISTRICT District Not Available A2
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# District 1 Bizana 2 Butterworth 3
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4. ROLES & RESPONSIBILITIES OF STAF
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The comments are insightful. They r
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CATEGORIES DISCIPLINE ASSESSMENT AN
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CATEGORIES CAPACITY BUILDING ROLES
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CATEGORIES FINANCIAL MANAGEMENT CAP
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CATEGO RIES STAFFING CONDITIONS OF
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CATEGO RIES PLANNING AN ANALYSIS OF
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CATEGO RIES AN ANALYSIS OF ISSUES A
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CATEGO RIES SERVICE DELIVERY AN ANA
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CATEGO RIES CURRICULUM AN ANALYSIS
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Table 18: Comments from Community I
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CATEGORIES POLICY PROCEDURES AND PR
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CATEGORIES LEARNER TEACHER SUPPORT
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CATEGORIES POLICY FINANCIAL RECORDS
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PERSONAL DEVELOPMENT ROLES & RESPON
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CATEGORIES CURRICULUM COMMUNICATION
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CATEGORIES COMMUNIC ATION STAFF CAP
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Table 24: Gaps & Issues in the Supp
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COMPONENT OF WHOLENESS IN SCHOOL OP
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5. A FRAMEWORK OF RESPONSIBILITIES
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AREA OF CAPACITY FOR UNDERTAKING RE
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JOB REQUIREMENTS • Provide effect
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JOB REQUIREMENTS • Assist princip
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JOB REQUIREMENTS • Support initia
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AREA OF FOCUS • Assist principal
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5b. LEADERSHIP AND MANAGEMENT DEVEL
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Table 32: Capacity: Leadership & Ma
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5c. PLANNING INTERVENTIONS JOB REQU
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Table 38: Self Assessment by Staff
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When one examines job requirements
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JOB REQUIREMENTS • Assist schools
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Table 43: Training Options: Budget
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Table 46: Job Requirements by Staff
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JOB REQUIREMENTS • Monitor, evalu
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JOB REQUIREMENTS • Able to integr
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Training Options Table 53 and Table
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Table 54: Job Requirements: Program
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Personal Capacity As noted in Table
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Table 59: Training Options by Staff
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JOB REQUIREMENTS • Understands De
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experiential, and participants shou
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Table 65: Job Requirements by Staff
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• Customer Care Training Options
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JOB REQUIREMENTS • Create and mon
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5k. CAPACITY TO COMMUNICATE Communi
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� Liaising with stakeholders insi
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JOB REQUIREMENTS • Communicate bo
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OPTIONS FOR TRAINING • Effective
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6. PRIORITY AREAS FOR TRAINING The
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CATEGORIES DISCIPLINE ASSESSMENT AN
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AREA OF ANALYSIS OF JOB REQUIREMENT
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CORE CONTENT MANAGEMENT & LEADERSHI
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INFORMATION AND COMMUNICATION TECHN
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MANAGEMENT AND LEADERSHIP Values &
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COMMUNICATION AND INTERPERSONAL SKI
Page 146 and 147: Pre-Course Processes Figure 4. Stru
Page 148 and 149: 7. PROGRAMMING IMPLICATIONS FOR THE
Page 150 and 151: terms of physical space, but also i
Page 152 and 153: Mobilization Strategy The Institute
Page 154 and 155: 8. CONCLUSION AND RECOMMENDATIONS T
Page 156: APPENDIX 1 NEEDS & CAPACITY ASSESSM
Page 160: APPENDIX 3 COURSES FOR CONSIDERATIO
Page 164 and 165: BACKGROUND, PURPOSE AND STRUCTURE O
Page 166: In sum, the questionnaire seeks to
Page 169 and 170: 7. Job related Problems and Challen
Page 171 and 172: TITLE CORE JOB CONTENT REQUIREMENTS
Page 173 and 174: TITLE BUDGET AND FINANCE MANAGEMENT
Page 175 and 176: TITLE CLIENT ORIENTATION, CUSTOMER
Page 177 and 178: TITLE PEOPLE MANAGEMENT &EMPOWERMEN
Page 179 and 180: ADDITIONAL EDUCATION AND TRAINING C
Page 181 and 182: SELF ASSESSMENT OF PERSONAL CAPACIT
Page 193 and 194: RELATIONAL NETWORK OR THE INDIVIDUA
Page 195: Training Options • Managing Chang
Page 199 and 200: Most Convenient Period of Training
Page 201 and 202: What percentage of time on a monthl
Page 203 and 204: DEPARTMENT OF EDUCATION Province of
Page 205 and 206: BACKGROUND INTRODUCTION The Departm
Page 207 and 208: APPROACH 1. Use of a whole school e
Page 209 and 210: Res ou rce Manage ment Physical Spa
Page 211 and 212: AWARENESS OF THE CONTEXT ENVIRONMEN
Page 213 and 214: SCHOOL GOVERNANCE 11
Page 215 and 216: CHALLENGES & ISSUES IN TERMS OF GOV
Page 217 and 218: EFFECTIVE LEADERSHIP AND MANAGEMENT
Page 219 and 220: SCHOOL ADMINISTRATION 17
Page 221 and 222: EFFECTIVE SCHOOL ADMINISTRATION CHA
Page 223 and 224: MANAGEMENT OF SCHOOL RESOURCES : FI
Page 225 and 226: MANAGEMENT OF SCHOOL RESOURCES : HU
Page 227 and 228: MANAGEMENT OF SCHOOL RESOURCES : PH
Page 229 and 230: LEARNER WELFARE 27
Page 231 and 232: CHALLENGES & ISSUES MANAGING LEARNE
Page 233 and 234: MANAGING EDUCATOR WELFARE CRITICAL
Page 235 and 236: CURRICULUM MANAGEMENT 33
Page 237 and 238: CHALLENGES & ISSUES CURRICULUM MANA
Page 239 and 240: COMMUNITY INVOLVEMENT CRITICAL ACTI
Page 241 and 242: QUALITY ASSURANCE 39
Page 243 and 244: CHALLENGES & ISSUES QUALITY ASSURAN
Page 245 and 246: COURSES FOR CONSIDERATION IN CAPACI
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CURRICULUM MANAGEMENT • Implement
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Assessment of Needs and Capacity of District Office Professional Staff

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