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Business Chief USA August 2020

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AltaMed Health Services<br />

CLICK TO WATCH | 1:00<br />

129<br />

implementing cyber solutions to<br />

address threats that arise with<br />

increased remote working and telehealth<br />

solutions. The company has<br />

further been able to extend meeting<br />

services so remote workers can collaborate<br />

seamlessly regardless of<br />

location and the number of attendees.<br />

As well as managing televisits<br />

and increased traffic to their patient<br />

portal, they’ve deployed the Epic<br />

electronic medical record system, a<br />

new managed care software solution.<br />

Virtualization has also been a<br />

key element. “We’ve been able to<br />

make our data centre to UTI tier III,<br />

and we’ve added 350 new virtual<br />

machines and 33 hosts in the last<br />

two years within the VMware environment,”<br />

Lowe explains.<br />

To upgrade its network and cybersecurity<br />

AltaMed has relied heavily<br />

upon its partners. Lowe explains that<br />

there was technical debt when he<br />

first joined, and he needed to bring<br />

the corporation to an enterprise class.<br />

“Fortunately I have a good partner<br />

network with Cisco and Presidio,<br />

having worked with them previously<br />

at Dignity Health, and Red8 is an<br />

businesschief.com

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