Business Chief USA August 2020

HR Benefits: Technology
and Experiences that Exceed
Expectations
As the leading provider of technology-enabled HR services
that deliver an integrated approach to employee
wellbeing, Morneau Shepell has been a valued partner
to OTIP since 2014. We continuously deliver innovative
solutions to their members that support the mental,
physical, social and financial wellbeing of their people.
With unmatched industry experience, Morneau Shepell
has been providing plan administration services
for more than 50 years. We serve mid-sized and large
clients, including complex organizations with multiple
locations, across all industries, in both the public and
private sectors. We support nearly 9,000,000 members
through our administrative solutions and have an
average client size of 15,000 participants in our North
American Health and Welfare client group. Our teams
of industry professionals and IT specialists are trusted
advisors, subject matter experts and technology enthusiasts.
We provide flexible and integrated benefits and
pension administration solutions, employee and family
assistance, health and wellness programs, and recognition
and workplace learning solutions that support
organizations in helping their people be healthy and
engaged, all towards delivering measurable gains in
productivity and results.
Morneau Shepell’s proprietary benefits administration
software is a highly configurable system designed
to efficiently implement and execute client-specific
provisions and processes. The complexity of benefits
administration can be magnified and made prohibitively
costly to organizations that lack the right technology
platform. Our advanced enterprise technology provides
a comprehensive and innovative single system for all
benefit administration solutions, and is specifically
designed to support complex organizations. Our highly
flexible technology seamlessly integrates with clients’
existing platforms and infrastructures while providing
the security and compliance that is absolutely crucial.
Integral to our advanced platform is intuitive design
and navigation so participants can easily interact with
the system, and gain a benefits experience that meets
their consumer technology expectations.
Paul Sywulych @
Morneau Shepell
Online self-service on any device is standard, with features
and functionality covering all aspects of benefits
and pension administration, including decision support
tools and an AI virtual assistant.
“Morneau Shepell has been partnering with us for over
six years. They have helped OTIP through a digital transformation
process by streamlining our benefits administration
solution. The value of offering a single system to
our members that simplifies the administration process
and delivers the services that participants want and need
has enhanced the experience for both administrators and
plan participants. As our organization continues to digitally
transform and grow, having a proven and reliable partner
that understands our culture and truly cares about our
members is invaluable.” – Stacey Rous, Executive VP and
Chief Financial Officer, OTIP
Now more than ever, organizations need a complete
benefits administration solution that utilizes the
latest technology and a single platform to improve
accuracy and productivity, but also helps participants
improve their lives. Morneau Shepell’s solutions
deliver advanced technology for simpler, more
cost-effective management that improves participant
wellbeing, engagement and overall financial
security. Our approach spans services in employee
and family assistance, health and wellness, recognition,
pension and benefits administration, retirement
consulting, actuarial and investment services.
By improving lives, we improve business.