Business Chief USA August 2020

MASTERCARD
318
“Mastercard has very rigorous
business continuity plans
that are tested regularly
so we are ready to respond
when an unexpected crisis
happens, such as COVID-19”
—
Mohammed Kamal,
Senior Vice President, O&T, Mastercard
the big things that
makes Mastercard
unique compared
to some of our
competitors.”
Kamal adds:
“When I look at digital
transformation and
being disruptive, it is
important to move from a
place where the digital and
core businesses are not separate
to be successful. The core
business itself has to evolve into
being digital rather than adding a digital
veneer and keeping the existing
core processes in place.” This
approach is something that Kamal
sees as fundamental when digitally
transforming business operations.
“It’s visible when you look at a company,
which ones have added digital
as an afterthought, versus which
companies actually reinvented themselves
to be digitally native. Much of
the time the result is a hybrid.
Sometimes you’ll see competing
products within an organisation,
some that are digitally enabled but
which obviously started off in more of
AUGUST 2020