Business Chief USA August 2020

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HUMAN CAPITAL Top 10 benefits of Cloud platforms for HR operations • Reduced paperwork • Real time and accurate analysis • Increased employee engagement • 24/7 access to information • Fast deployment 52 • Cost effective solutions • Improved security and GDPR policies • Easier to innovate, a more flexible solution • Ensuring that HR operations keep up with innovation across the organisation • Predictive analytics Source: TrustRadius AUGUST <strong>2020</strong>
Key areas within HR that have benefited from AI include analysis of employee surveys - known as voice of employee (VOE) analytics - and removing human bias. “Our new research shows that AI tools are better than humans at analysing employee surveys,” comments Eubanks, while IBM states that “as we work to develop AI systems we can trust, it’s critical to develop and train these systems with data that is unbiased and to develop algorithms that can be easily explained.” When it comes to robotic process automation (RPA) the technology encompasses the likes of chatbots, natural language processing (NPL), machine learning, and AI. These capabilities can improve communications and increase productivity via access to the right data at the right time. Future trends for RPA within the HR sector include chatbots, with predictions that HR chatbots will be implemented at more than 50% of companies by 2022. Common questions asked to chatbots relate to payment, holiday leaves, social benefits and employee general rights. By having the technology 53 businesschief.com
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Page 3 and 4: FOREWORD W elcome to the August edi
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Page 7 and 8: HR operations and platform technolo
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Page 17 and 18: The future of AI and your business
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DIGITAL TRANSFORMATION “Finance m
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TOP 10 104 Most valuable digital te
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08 AT&T US$41.3bn Since 1876, AT&T
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TOP 10 CEO MARK ZUCKERBERG 2004 YEA
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CEO ATYA NADELLA 1975 YEAR FOUNDED
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6 Ways to Reduce Complexity and Unl
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125 WRITTEN BY LEILA HAWKINS PRODUC
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AltaMed Health Services CLICK TO WA
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supporting its general-purpose busi
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1969 Year founded 3,170 Number of e
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court session through screen sharin
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153 2001 Year founded $3bn+ Revenue
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to their data and public cloud-base
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BUILDING A GLOBAL DATA CENTRE PLATF
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users, regulatory constraints, comp
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engineer, or even understanding the
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said: ‘Oh my God, I pick up an ex
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177 TRANSFORMING OPERATIONS THROUGH
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ABB: accelerating digitalisation wi
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ServiceNow: driving digitalisation
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EXECUTIVE PROFILE: Mark Lowman Titl
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Our Vision is One CLICK TO WATCH |
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“WHEN I STARTED, DIGITALISATION W
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Advertorial Disruption demands deci
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Accessing your WSIB data just got e
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WSIB 226 which has meant that we’
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How CGI helped WSIB transition to a
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WSIB 230 AI ENABLED ANALYTICS “On
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from home, a host of issues can ari
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1914 Year founded $2,165mn Total co
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AN ecosystem FOR COLLABORATIVE INNO
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other innovations. As I said, 5G fo
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1972 Year founded $28bn+ Revenue in
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INNOVATIVE TECHNOLOGY SOLUTIONS FOR
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Next Generation Biomedical Research
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was “a big step forward” in the
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underserved organisations, post-doc
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NIH STRIDES INITIATIVE PARTNERSHIPS
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268 AUGUST 2020
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SMC CORPORATION OF AMERICA Michael
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SMC CORPORATION OF AMERICA 272 “W
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Engineering Led. Customer Focused,
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How does the SIF-400, the training
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The sheer capability and flexibilit
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World Vision: digitalising operatio
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Covell, “here in the United State
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own VCP processes to ensure that as
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Quickly and Easily Lock Your Visa w
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“Whenever we release an innovatio
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all our employees as they are the o
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341 years. “I believe there will
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1977 Year founded $1.5bn Revenue in
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HR Benefits: Technology and Experie
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EXECUTIVE PROFILE: Stacey Rous Stac
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Brooklin Consulting: accelerating p
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“My best advice for girls and wom
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When it comes to adopting innovativ
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our insurance partners like Morneau
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“The recent hiring of a new direc
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Business Chief USA August 2020

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