WIC EBT Feasibility Study and Cost‐Benefit Analysis

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Virginia Department of Health WIC EBT Feasibility Study and Cost-Benefit Analysis Policy/Regulation Receives transacts or redeems WIC FIs outside of authorized channels, including the use of an unauthorized store location. Substitutes non‐food items for WIC foods, e.g., detergents, kitchen items, etc. Writes in the space provided on the FI a price higher than the receipt Writes in the space provided on the FI a price higher than the posted shelf price Fails to confirm a WIC shopper possessed an ID Folder 3.4.2 WIC REDEMPTIONS Number of Violations Fine/Sanction 0 3 year DX or CMP if applicable 0 3 year DX or CMP if applicable Total Fines (Not Including CMP) 3 3+ incidents=pattern; 3 year DX or CMP if applicable 3 3 or more incidents during a single investigation ‐ 3 year DX or CMP, if applicable. 111 $100 $200 A WIC purchase is by far more complex than credit, debit, EBT, cash or check transactions. Participants usually have more than one FI and must separate food items so that the cashier can ring the purchase associated with each FI separately from the others and from additional purchases the participant may be making. A sample FI is provided below. The local clinic and family numbers are provided in the upper left hand corner of the FI (1). 50 V 1.2 August 20, 2008 Appendix B: Baseline Analysis
Virginia Department of Health WIC EBT Feasibility Study and Cost-Benefit Analysis Timed transactions based on the food items and quantities indicated the National Evaluation Model resulted in an estimated WIC transaction time of 4 minutes 18 seconds. During a WIC transaction the cashier is responsible for: • Ensuring the participant has a WIC ID Folder (identification) • Verifying the name of the participant on the FI (2) • Verifying the purchase date is within the first and last dates to spend (3) • Verifying the food items are WIC-allowable and conform to what is on the prescription 12 (4) • Ensuring that the maximum dollar amount does not exceed $125 • Entering the amount of the purchase in blue or black ink prior to requesting a participant’s signature (5) • Requesting a signature, which must be in blue or black ink (6) • Providing or offering a receipt From the retailer perspective, cashiers often face challenges created by the client. The Retailer Survey asked retailers what were the most problematic experiences they encountered with WIC transactions, with the survey allowing retailers to check all that apply. Retailers responded as follows: Problems Encountered With WIC Transactions Attempted Purchase of Non‐Food Item Food Items Not Sorted By Instrument No WIC ID Folder Food Instrument Expired Attempt to Purchase Greater Quantities WIC Foods Mixed with Non‐WIC Other 0% 10% 20% 30% 40% 50% 60% 70% “People always try to get items not on the WIC list and say that they didn’t know that they couldn’t get it.” “Attempted purchase of nonapproved items is difficult for the customer and the checker since the customer often needs to trade out the item to complete the transaction.” Percent of Responses 12 Although encouraged to do so, participants do not always purchase all the items on a FI. With the exception of infant formula, it is not the responsibility of the cashier to ensure that all other items are being purchased. 51 V 1.2 August 20, 2008 Appendix B: Baseline Analysis
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WIC EBT Feasibility Study and Cost‐Benefit Analysis

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