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WIC EBT Feasibility Study and Cost‐Benefit Analysis

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Virginia Department of Health <strong>WIC</strong> <strong>EBT</strong> <strong>Feasibility</strong> <strong>Study</strong> <strong>and</strong> Cost-Benefit <strong>Analysis</strong><br />

3.4.4 CAP FORMULA DISTRIBUTION CENTER<br />

The CAP contractor<br />

receives orders for<br />

formula by fax <strong>and</strong><br />

subsequently receives<br />

the order <strong>and</strong> the<br />

associated FI by mail.<br />

The contractor checks to<br />

see if the FI reconciles<br />

with the order. If the FI<br />

reconciles <strong>and</strong> is not<br />

stale dated, the<br />

contractor deposits it in<br />

its designated bank. If<br />

the FI does not reconcile,<br />

or is stale dated, then the<br />

contractor must follow a<br />

process of submitting the<br />

FIs to the State’s Vendor<br />

Team for payment<br />

assistance. The impacts<br />

of paper-based<br />

processes, including the<br />

cost of FI reconciliation,<br />

are incorporated into the<br />

cost of the formula.<br />

Over the course of the assessment year, the CAP Distribution Center successfully submitted<br />

37,750 FIs for payment <strong>and</strong> an additional 274 FIs were paid through the exception process via<br />

ACH. An average of 12.4, or 149 FIs over the year, were rejected <strong>and</strong> not paid. These totals are<br />

included in the retailer quantities for the assessment year.<br />

3.5 BANKING ENVIRONMENT<br />

FIGURE 8: CAP RECOCILIATION AND PAYMENT PROCESS<br />

VDH has a contract with Covansys to provide back-end processing services for <strong>WIC</strong> <strong>and</strong><br />

Farmers’ Market Nutrition Program FIs. Services include providing financial payments on<br />

redeemed FIs; providing automated <strong>and</strong> visual edits of deposited FIs to prevent improper<br />

payments; providing VDH with an electronic payment/disposition status of all FIs processed;<br />

providing a complete audit trail; <strong>and</strong> providing VDH with secure voucher stock to be used by<br />

local clinics to print FIs. Figure 9 below illustrates the redemption <strong>and</strong> payment flow of the FI<br />

<strong>and</strong> related data <strong>and</strong> funds.<br />

54 V 1.2 August 20, 2008 Appendix B: Baseline <strong>Analysis</strong>

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