-Tactics and Concepts for Highly Mobile People

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6.1.4. Evaluating HOMEinTOUCH We set up a field trial comparing three different means of communication used by people who wanted to communicate with their relatives while on a trip. These included: • The HiT prototype, that provides a picture feed, metadata about the pictures sent and a channel for low-‐key communication as feedback for receiving the picture • An iGoogle site specifically tailored for this study, that received picture feeds and metadata, but had no physical place in the home beyond the computer nor could it provide a communication channel for feedback • A commercial picture frame (Seeframe), which could receive pictures, but not provide feedback nor support communication through metadata or other communication channels. The results of the trial elucidate three areas. The first is the two-‐way communication. All the receivers responded to new content (pictures) with a message to the senders. Using a separate media (text message) was not convenient, as it was a start of a conversation that obligated the travelers to respond again. The travelers felt obliged to answer all the text messages, which they were not interested in doing as they were on vacation. The squeeze, on the other hand, was very straightforward and gave the sense of connection without further obligations. An issue for further design investigation is the squeeze action – is it the right way to interact with the frame? One of the respondents said that it “gave a sense of connection” and that is interesting to follow. How can we support the semantics about the feeling of connection? There is an indication that we can embody this notion (S. King & Forlizzi, 2007) without doing it in a 1:1 translation. It could also be further enhanced through haptic feedback, for example, as you push the frame, vibration events or a change in temperature could enable the user to physically “feel the connection.” The data from the trial clearly supported the potential of tangible interaction as a means of supporting the connected feeling. The second area concerns person-‐to-‐place communication. Situated display literature point towards potentials for communicating from person-‐to-‐place when designing for a domestic setting concerning multiple family members(Brown et al., 2007; O'Hara et al., 2005). Research concerning family memories in the home identifies that people “incorporate memories into everyday life” (Petrelli & Whittaker, 2010, p. 161) by having the mementos physically embedded in the familiar space. HiT provides a stage for the mementos, as it is a situated display, showing the pictures from close relationships. This 97
does not however provide instant communication, but is more towards slow technology (Hallnäs & Redström, 2001) that doesn’t call for speed or efficiency. HiT is a way of making slow messaging that is also identified as a communication need for distant couples (S. King & Forlizzi, 2007) through person-‐to-‐place communication. The design of home technologies call for technologies that support the domestic values that are distinct from work values such as efficiency and effectiveness. Brown et al. (Brown et al., 2007) point towards domestic technologies should concern affection, reassurance, identity and togetherness. That is why we promote slow technology in the home rather than instant messaging. The element of being a physical artifact in the home was present in two of the setups but not the iGoogle setup and the biggest difference that this made was that the pictures were seen by others coming into the homes and became focal point for conversation. Because the system took form of a physical artifact within the home, it functioned as an ambient awareness display that reminded about the ones being away in a peripheral sense. The prototype was referred to from a participant as “not a work thing” and thus an object that belonged in the home where private activities take place. The third area that is elucidated through this prototype is communicating through visuals. It came to our attention that the prototype enhanced a new way of communicating by telling a story through a picture. The participants started to take pictures that were self-‐ explanatory e.g. in front of a sign. Other researchers identify people who communicate through pictures as Snaprs (Miller & Edwards, 2007). This means that they tell stories with pictures through photographic communication. The pictures are often captured with mobile devices like camera phones. There is however also an importance in gathering with familiar people, around the pictures to share the narratives they represent, in what Miller et al refer to as ‘home mode’ (Miller & Edwards, 2007). HiT can be seen as an answer to this need as it is direct from person-‐to-‐place and it provides a stage for the stories. The pictures were furthermore experienced as gifts and the receivers hacked the prototypes in order to keep the pictures on other medias. The most dominant design sensitivity here concerns relationships that are maintained even though being on the move. The communication is kept at a simple level, reflecting the context of use and the connection is experienced through thoughts, since the communication channel is very simple takes place at a mental level, sending a thought to a remote person and the place where the picture frame is placed. The home feeling is 98
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-Tactics and Concepts for Highly Mo
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Manuscript for PhD dissertation By
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Empirical findings from the studies
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Resultaterne fra de empiriske studi
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wish you both the best of luck. Als
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4. Methodology.....................
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Papers 1: Pushing Firm Boundaries t
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investigated mobility as a design f
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of homing interactions. This is fou
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Other submitted and peer-‐revie
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indications towards a rise in mobil
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proposals for future areas of servi
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6 ”I have built a large undergrou
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8 “If you work hard you can play
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10 “So this weekend in Beverly Hi
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1.4.1. Open Innovation Recent resea
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the research community. The company
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One can say that the new concept id
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2. Related Work In this chapter I u
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invest ourselves in the places of t
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solid platform. Home is a safe plac
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A summary of the characteristics of
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Harvey claims that Heidegger could
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think it is ignoring the fact that
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is where the theories about space t
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2. Home (as an idea) is more comple
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are not collocated, but remotely in
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inspiration from specific marginal
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to music, but it is the first thing
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There are some examples of communic
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42 Figure 4: Tactics for Homing
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while one is away from the physical
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Page 149 and 150: 7. Reflections Having come to the e
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Edwards, S., & Petten, V. V. (2011)
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Heidegger, M. (2000). Sproget og or
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Kvale, S. (1996). InterViews : An i
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Muller, M. J., & Kuhn, S. (1993). P
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Petersen, M. G., Lynggaard, A. B.,
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Romero, N., Markopoulos, P., Baren,
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Tsujita, H., Siio, I., & Tsukada, K
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Zimmerman, J., Stolterman, E., & Fo
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INTRODUCTION Recent research has sh
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in the specific firms. As Pisano &
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Center consisting of partners from
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very mobile lifestyle with multiple
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creating an app for the apple platf
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ACKNOWLEDGMENTS Thank you to the Ad
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Introduction “I had a dream and I
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have argued that even imagining ext
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180 which we call the primary home.
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turn the cinema system on. This hig
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The fully automated home of Alexand
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design of domestic technologies [2]
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[9] Edwards, K. E. and Grinter. R.
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Keywords Home, ethnography, design,
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place. One can feel at home in an i
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space is transformed into a home [1
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We meet Steven in London, and follo
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London, another in Copenhagen and t
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200 Q: I noticed last time that the
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202 Figure 3: Wayne bubbling in his
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A: No, it is, no it is always ready
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In addition Steven has inserted a n
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This way of homing is in line with
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Along these lines, Wayne sticks to
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ipod, loudspeakers, wires and a ric
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8. CONCLUSION In this paper we poin
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[22] Thau, C. (2000). Beboelse (Inh
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The potential for Digital Picture F
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The Whereabouts clock [3] conveys c
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Designing the frame The aim was to
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Fig. 3 Sending an image from the mo
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The Journey Experiment We conducted
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website (Jane and later Bent) 228 S
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that they were diving, I searched f
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straightforward and gave the sense
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suggest that HOMEinTOUCH is an answ
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13. Sellen, A., Harper, R., Eardley
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cottage houses, and children of div
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The ‘reproducing part’ is a 65
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DISCUSSION At this point we conclud
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