ManageEngine Desktop Central :: Admin Guide

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Managing computers in LAN Managing computers in LAN ManageEngine Desktop Central :: Help Documentation Desktop Central installs an agent in all the client computers that have to be managed using Desktop Central. The agent properties can also be customized prior to installing the agents. For details on customizations, refer to Configuring Agent settings. Installing Agents Installing Agents from Desktop Central Console 1. The client computers can be added from Admin tab --> SoM --> Add Computers button. This will list the domains and workgroups that have been added. 2. Click the Select Computers link pertaining to a domain/workgroup. This opens the Select Computers dialog listing all the available computers of the domain/workgroup. 3. Select the computers that have to be managed using Desktop Central and click OK. You can also manually specify the computer names instead of choosing them from the list. The selected computers gets added to the Selected Computers table in the Add Computers view. 4. Repeat steps 2 and 3 for adding computers from multiple domains/workgroups. 5. Select the "Start Agent Installation Immediately" check box to install the Desktop Central agents in the selected computers immediately. When this option is not selected, the computers are only added. You need to install the agents later to manage them. 6. Select the Configure Agent Settings option for configuring the agent properties and post installation actions. 7. Click Done to add the selected computers. All the selected computers gets added to the Scope of Management. The Scope of Management page will list all the computers that are being managed by Desktop Central along with the status of the agent installation and the agent version. Agents can also be installed at a later stage, by selecting the computers from Admin --> SoM page and clicking the Install Agent button from the Desktop Central Console If you have problems in installing the agents, refer to our online knowledge base for possible causes and solutions. Installing Agents Using Windows GPO Agent installation through the console might fail due to various reasons like some security restrictions, firewall configurations, etc. There is a possibility that even after trying the resolutions provided in the online knowledge base, the installation can still fail. In such cases, you can install the agents with a startup script using Windows GPO. The agents gets installed during the next computer startup. ZOHO Corp. 23
ManageEngine Desktop Central :: Help Documentation Refer to the online knowledge base for the steps to install the agents using Windows GPO Installing Agents Manually You can also install the agents manually, by downloading the agent program from: http://:/agent/DesktopCentralAgent.msi where, refers to the machine running Desktop Central and refers to the Web port to access the client, the default being 8020. Double-click the msi file to install the agent manually. Uninstalling Agents To uninstall the agents from the computers, select the desktops from the list and select Uninstall Agent from the Actions box. Removing the Computers To remove the computers from the list, select the computers and select Remove Computer from the Actions box. The Desktop Central agents have to be uninstalled prior to removing a computer from the scope. ZOHO Corp. 24
Page 2 and 3: ManageEngine Desktop Central :: Hel
Page 4 and 5: Introduction ManageEngine® Desktop
Page 6 and 7: Installation & Setup ManageEngine D
Page 8 and 9: No. of Computers Reporting to the D
Page 10 and 11: Installing Desktop Central Server M
Page 14 and 15: Licensing the Product ManageEngine
Page 16 and 17: Understanding the Client UI • Tab
Page 18 and 19: Setting Up Desktop Central Setting
Page 20 and 21: Defining Scope of Management Defini
Page 22 and 23: Adding Workgroups ManageEngine Desk
Page 26 and 27: Managing computers in WAN Managing
Page 28 and 29: 6. Specify the Replication Interval
Page 34 and 35: Configuring Agent Settings ManageEn
Page 36 and 37: Configuring Mail Server ManageEngin
Page 38 and 39: Managing Custom Scripts • Adding
Page 40 and 41: Configuring Server Settings ManageE
Page 42 and 43: Manual Input Option ManageEngine De
Page 44 and 45: User & Role Management • Overview
Page 52 and 53: Executing Scripts in Software Insta
Page 54 and 55: Configuring Proxy Server Configurin
Page 60 and 61: Setting Up Asset Management ManageE
Page 62 and 63: Troubleshooting Tips ManageEngine D
Page 64 and 65: Create Software Groups ManageEngine
Page 66 and 67: Configure Prohibited Software Confi
Page 68 and 69: Configure E-Mail Alerts Configure E
Page 70 and 71: Setting Up User Logon Reports Manag
Page 72 and 73: Appendix This section includes the
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1010: Invalid User ManageEngine Des
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FAQs ManageEngine Desktop Central :
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ManageEngine Desktop Central :: Hel
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Security Policies - Desktop ManageE
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Security Policies - Network ManageE
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Security Policies - System ManageEn
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Security Policies - Computer Manage
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Check Disk Tool ManageEngine Deskto
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Disk Defragmenter Tool Adapted from
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Dynamic Variable $ShellFavorites $S
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