ManageEngine Desktop Central :: Admin Guide

ManageEngine Desktop Central :: Help Documentation
To deploy WAN agent during Distribution Server deployment,
1. Navigate to the working folder dssetup in the command prompt. Example:
c:\Remote-Office\dssetup, where Remote-Office is folder in which the dssetup has
been extracted.
2. Edit the computers.txt and specify the computers where the WAN Agents have to
be installed.
3. Run the command setup.bat and select the option as 2.
4. Specify the Administrator user name and password when prompted. This can be a
domain administrator or a common user who has administrator privileges in all
the computers where the WAN agent has to be installed. The user name should
be prefixed with the domain or the workgroup name - eg. zohocorp\administrator
5. This will deploy both the Distribution Server and also WAN agents on the branch
office computers specified in computers.txt.
To deploy WAN agent after Distribution Server deployment,
1. Navigate to the working folder dssetup in the command prompt. Example:
c:\Remote-Office\dssetup, where Remote-Office is folder in which the dssetup has
been extracted.
2. Edit the computers.txt and specify the computers where the WAN Agents have to
be installed.
3. Run the command setup.bat and select the option as 3.
4. Specify the Administrator user name and password when prompted. This can be a
domain administrator or a common user who has administrator privileges in all
the computers where the WAN agent has to be installed. The user name should
be prefixed with the domain or the workgroup name - eg. zohocorp\administrator
5. This will deploy the WAN agents on the branch office computers specified in
computers.txt.
Manage Remote Office directly using WAN Agents
When the number of computers is less than 10 and if there are no bandwidth related
issues, you can opt to manage your branch office desktops using WAN Agents. The
topics that wil be covered in this section include:
• Adding Details of Branch/Remote Offices
• Installing Agents in Branch/Remote Office Computers
Adding Details of Branch/Remote Offices
If you are managing in branch/remote offices, you need to add the details of the
branch/remote offices and generate Desktop Central Agent for each of your
branch/remote office. This agent has to be installed in the managed computers of that
branch. To add the details of the remote offices, follow the steps below:
1. Select the Admin tab to invoke the Admin page.
2. Click the Scope of Management link available under Global Settings. This invokes
the Scope of Management page.
3. The Computers tab is selected by default showing all the computers that have
been added already.
4. Select the Remote offices tab. This will list the details of the remote offices that
have been already added. The Remote Office Name as "Local Office" will be added
by default, which pertains to the LAN where Desktop Central Server is installed.
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